After years of successfully opening incoming Word files, suddenly I cannot open some of them. At some point they become corrupted and can only be opened as unformatted text, etc. I cannot figure out why I can open some of them and not others. The incoming Word files are of all versions. Sometimes, when the same file is resent by the original sender, it opens just fine.
I have uninstalled Office 2000 and reinstalled it. This did not solve the problem. I have done a complete Virus check with the latest definitions of NAV. I use Eudora for my e-mail. I also have ZoneAlarmPro running. My e-mail comes in by cable modem.
I cannot pin-point some action that may have started this problem a couple of weeks ago. ZIP files and (seemingly) .rtf files come through fine.
Any and all suggestions would be most welcome and I thank you in advance.