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  1. #1
    Star Lounger
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    Problem finding contacts in subfolders (O2000)

    New day, new Outlook problem. <img src=/S/compute.gif border=0 alt=compute width=40 height=20>

    My Contacts files have subfolders #1, #2, #3, #4, and #5. All persons in each folder have valid email addresses. Subfolder 5 has three more subsubfolders of contacts. When I start an email either to a group or individually, I type the name of the person to whom I want the mail to go. Because of the link to these folders, OUTLOOK then underlines the name if it recognizes a match. In my lookup system, when I get into the Select Names dialog box, only folders #2, #3 and #5 appear for searching and name matching. I can try to "FIND" a person, but unless he or she is in folders 2, 3, and 5, they remain unfound even though they do exist in a folder in the Contact file. I have tried putting folder #1 as a subfolder of folder #2 and then doing a FIND and that does not work. Yet in the Select Names Dialog, I do not see how to force Outlook to add folders #1 and #4 as valid folders in which to look automatically for name matching. My only thoughts are questions:

    1. Do contact folders need "cleaning out" once in a while to get rid of deadwood?
    2. Is there a limit on contacts that can go into the folders that comprise the Contact folder?

    Any other ideas?

  2. #2
    Lounger
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    Re: Problem finding contacts in subfolders (O2000)

    Look at the folder properties dialogue for these folders; is the check box on the Outlook Address Book tab for "Show this folder as an email address book" checked? If not, it will not show up in the Select names dialogue drop down list of folders.

  3. #3
    Star Lounger
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    Re: Problem finding contacts in subfolders (O2000)

    The box check worked fine. Thanks.

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