Page 1 of 2 12 LastLast
Results 1 to 15 of 26
  1. #1
    dhobbs
    Guest

    Change your company name in office

    I was very pleased to see a way described in today's WOW for correcting the company name. However, although it has worked for Excel and Powerpoint, new Word2K files are still importing the old company name from somewhere - not the registry though as it is no longer in there.

  2. #2
    BAM
    Guest

    Re: Change your company name in office

    Take a look at the Properties (File/Properties) of any templates that are used to create new documents.

    See if any of them still have the old Company name.

    I would check Normal.dot for this as well, even though this template is usually reset to the Company name found in the Registry.
    ~~~~~~~~~~~~~
    Cheers!

  3. #3
    dhobbs
    Guest

    Re: Change your company name in office

    Thanks for pointing me in what seemed a promising direction. New blank Word documents seem to be based on Normal.dot (according to thier properties) but sadly are still picking up the old company name despite the fact that the latter contains the correct name.

  4. #4
    BAM
    Guest

    Re: Change your company name in office

    Try the following:

    - Open Normal.dot
    - Delete the Company name in File/Properties
    - Save and Close
    - Create a new document and check the File/Properties

    Does the old Company name reappear or the does the new one appear?

  5. #5
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

  6. #6
    dhobbs
    Guest

    Re: Change your company name in office

    Yep, it still comes back! See also my response to Leif's suggestion.

    Dave

  7. #7
    dhobbs
    Guest

    Re: Change your company name in office

    I think there must be a ghost in my machine! I tried the suggestion in the KB article you pointed me to - temporarily renaming all normal.dot files on my machine.

    However, even with no normal.dot to call on, Word still manages to remember my old company name in new documents!

    I also did an exhaustive search (took more than 2 hours!) on the company text string in all files across my computer but this failed to throw up any source from which Word might be getting it.

    Perhaps I should be pleased my computer has such phenomenal memory!

    Dave

  8. #8
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Change your company name in office

    Well, how about one last try. I read the WOW issue, but have some additional information that might work--then again...

    Try looking for the company name in:
    1. HKEY_LOCAL_MACHINE SOFTWARE Microsoft Windows CurrentVersion key
    2. HKEY_ CURRENT_USERSoftwareMicrosoft MS Setup (ACME)User Info
    3. Do a search for *.ini searching for the text of your company name (this was needed in W95 & I'm not sure what affect an upgrade has).

    However, I should point out that the KB article:
    "Q230121 WD2000: What's Contained in Support9.dot and How to Install It" mentions that the company name is stored in winword.exe. I don't know how, but if it is stored in some binary format, you'll have trouble.

    Hope this helps. Let us know.

  9. #9
    dhobbs
    Guest

    Re: Change your company name in office

    Phil - Thanks very much for your four suggestions. I've tried 1-3 but sadly none has thrown any light on where the old company name (LMU) is coming from, so it's looking like your fourth idea may unfortunately be a strong possibility.

    It's beginning to look as if this ghost in the machine is not easily going to be laid to rest!

    Dave

  10. #10
    BAM
    Guest

    Re: Change your company name in office

    Hi Dave,

    Did you actually open Normal.dot and delete the company name or change it on a new document? Were you able to save your changes to Normal.dot or did it open as read only. (Read only would be reflected in the title bar)

    If you are in doubt of where Normal.dot should be located, go to Tools/Options/File Locations and see where User Templates is pointing. If Word can not find a Normal.dot in that folder it will create one for you.

    If you have difficulty with Normal.dot opening as read only, go to Start/Run and use the following command to start Word (there is a space before the forward slash):

    winword /n

    Additional questions/suggestions:
    Are you in a network environment? If so then they may have your User Templates pointing to a shared folder network. (I don't recommend doing that btw)

    When you went to Start/Find/Files or Folders to search for Normal.dot, did you verify "Look in" was pointing to your hard drive and was Include subfolders ticked?

    Also, if you have a partitioned HD, did you search those as well? (There should be a choice to search them all at the same time)

    If you do happen to find more than one Normal.dot, you should only leave one named Normal.dot. If there is more than one, it can cause strange problems - such as this.
    ~~~~~~~~~~~~~
    Cheers!

  11. #11
    3 Star Lounger
    Join Date
    Jan 2001
    Location
    Toronto, Ontario, Canada
    Posts
    230
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Change your company name in office

    <font color=448800><font face="Georgia">On the off-chance this may help ... on my office pc I had made a typo to user name when installing Word 2000. I was able to change it by going to (I think) Tools, Options, User Information[I'm going on memory as I have Word97SR2 at home)</font color=448800></font face=georgia>
    Patricia

  12. #12
    dhobbs
    Guest

    Re: Change your company name in office

    Patricia - Thanks for the suggestion; however, unfortunately, User Information doesn't include Company Name (at least, not in Word2K).

    Cheers! Dave

  13. #13
    dhobbs
    Guest

    Re: Change your company name in office

    BAM - Thanks for taking the time to compile such a comprehensive reply. Actually, all the things you ask me to check I had in fact done.

    For example, I opened normal.dot and changed the company name successfully there in the properties (I was asked to confirm the save of normal.dot on closing Word, and reopened normal.dot just to make sure the change had taken). Despite this, new documents are still finding it somewhere else.

    I know which normal.dot is 'live' from the date stamp, and also because when I opened it I could see where the associated temporary file was created. Also, when I temporarily renamed them all I could see where a new default one was created. Astonishingly, even this newly-created default one had the old company name in it, as did new documents!

    In respect of your further points, no (I'm not calling the template from a network drive), yes (I did search subfolders on the HD), no (the HD is not partitioned), yes (I did eliminate all but one regenerated normal.dot with the same problem - see above).

    Thus it appears the mystery deepens, although Phil Rabichow (see his thread) has suggested a possible embedding of Company Name in Winword.exe itself.

    Many thanks again, Dave

  14. #14
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Change your company name in office

    If it is embedded, could you rename/move Winword.exe and run repair?

  15. #15
    dhobbs
    Guest

    Re: Change your company name in office

    Leif - Thanks again. I renamed winword.exe and tried a repair, but since this hung after about 10 minutes I had to reboot and reinstall office. Guess what ... my trusty old company name was back to haunt me again in new documents. Now I understand what is meant by persistent memory!

    Dave

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •