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  1. #1
    New Lounger
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    SP6a problem upgrade

    <img src=/S/help.gif border=0 alt=help width=23 height=15>
    We are having problems upgrading NT4.0 SP4 machines to SP6a. Basically we keep getting the error NTOSKNRL.exe is either missing or corrupt. The problem is that the machines have large hard drives (approx 10 GB and above), which have not been partitioned. We think this is what is causing the error but we do not seem to be able to recover the disks once they have failed. We have tried various third party tools, which allow us to view the files on the corrupt disk but even when we copy a new ntosknl.exe or boot.ini across to the disk, the machine will still not boot. Does anyone have any ideas of what we can try?? Would be grateful for your ideas. Thanks

  2. #2
    WS Lounge VIP rory's Avatar
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    Re: SP6a problem upgrade

    Hi,
    This may well be down to system files having been moved beyond the bootable limit on the disk. If you create a boot disk - see Q119467 for instructions - you may well be able to reboot the machines. I generally try to avoid having an NT system partition larger than 2GB if possible. You may be able to use Partition Magic or a similar product to partition the drive once you've managed to get into it.
    Hope that helps.
    Regards,
    Rory

    Microsoft MVP - Excel

  3. #3
    Silver Lounger
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    Re: SP6a problem upgrade

    Use PartitionMagic.

    Boot from PartitionMagic bootable diskette.
    Let PartitionMagic fix errors on your hard drive, resize your partition to approx. 7 GB (you will see warning disappears) and after restart fix your WIndows installation if necessary.
    After SP6a installation it's better to create logical partition on the rest of the hard drive.

  4. #4
    New Lounger
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    Re: SP6a problem upgrade

    Thanks for your help. I tried Partition Magic and it worked. The PC booted once the smaller partition was in place. Thanks again. You saved me a lot of time and trouble.

  5. #5
    New Lounger
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    Re: SP6a problem upgrade

    Thanks. You were right. This worked - hoorah. Thanks for you quick response.

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