Test Account Settings - Cancelled (2002)

[Greg Mathiesen]

Whenever I "Test Account Settings" (Tools | E-mail Accounts | View or change existing e-mail accounts | change), "Find outgoing mail server" and "Find incomming mail server" return status "Cancelled".

I have tried several accounts at several ISPs - all return status "Cancelled".

I can access all of these accounts via their web based access method and by POP method using web2mail.

I have "repaired" Office XP and Uninstalled/Reinstalled Outlook 2002. I have disabled Norton Antivirus.

Win 98, Notron Antivirus 2002, Althon 1700.

[DaveA]

Are you on line when you try the test?

The test wizard may not start up the dial up. I am on cable which is always on, so I do not know how this acts on a dial up.

[Greg Mathiesen]

Thanks for the reply.

I was on line.

I found that Outlook Express 6.0 was in conflict with Outlook 2002.

I uninstalled Outlook Express 6.0 and found that Outlook 5.0 was present and Outlook 2002 was happy.