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  1. #1
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    Templates in Word (Word 2002)

    Our company has recently created a batch of templates of which we use in a Workgroup environment. We have come across a problem, if we were to create a new blank document, then decide we wanted to add our company letterhead template to the blank document, when we go to Tools>Templates and Add-Ins we choose and attach our company letterhead template and we are faced with an error message which says 'The document template is not valid.'

    Please help, how do we get around this problem?

    Many thanks

    Hudson-Manx

  2. #2
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    Re: Templates in Word (Word 2002)

    What happens if you create a new letterhead document from the letterhead template and copy/paste the text from the blank document to the letterhead?
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
    <img src=/w3timages/blackline.gif width=33% height=2><img src=/w3timages/redline.gif width=33% height=2><img src=/w3timages/blackline.gif width=33% height=2>

  3. #3
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    Re: Templates in Word (Word 2002)

    That does actually work, but unfortunately my bosses want to know why it doesnt work by using the Templates and Add-ins feature.

    I guess they are just too lazy to highlight the text and copy+paste into a new document.

    If anyone can resolve this issue it would be appreciated.

    Thanks

    Hudson Manx

  4. #4
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    Re: Templates in Word (Word 2002)

    Changing the template does not alter the text of an existing document, plain and simple. Word does not work that way. It does give you access to the styles, macros, etc., but the text is not changed by changing the template.

    If the boss wants to click on a toolbar button or menu item in order to get the document to look like a letterhead document, you need to write a macro (or at least an autotext) that slaps the logo and company letterhead info into the header.
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
    <img src=/w3timages/blackline.gif width=33% height=2><img src=/w3timages/redline.gif width=33% height=2><img src=/w3timages/blackline.gif width=33% height=2>

  5. #5
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    Re: Templates in Word (Word 2002)

    Thanks for you help, I will have a go. Or I might just tell them to cut and paste into the Company Letterhead template.

    Regards

    Hudson Manx

  6. #6
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    Re: Templates in Word (Word 2002)

    What does your global template procedure do

  7. #7
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    Re: Templates in Word (Word 2002)

    I checked on MS support yesterday and found a technical article listed under Word 2000, it describes the exact problem we have been having 'WD2000: Error Message: "The Document Template Is Not Valid" (Q211618)' but does not give any remedy.

    Basically we have a mapped network drive where all of our Custom Word templates are stored, within Word we have pointed the file location for our Workgroup templates to our mapped network drive on all the client computers. If I were to write a document using just a normal new blank document, and then decide that it has to be on our company letter head, I would then goto Tools>Templates and Add-ins I click the attach button choose my company letterhead template and click the OK button I get the error message 'The Document Template Is Not Valid'. Even if I try to add the template to the Global Templates and Add-ins I get the same error.

    It would be very interesting to find out why this happens.

    Thanks

    Hudson Manx

  8. #8
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    Re: Templates in Word (Word 2002)

    The article referenced above Q211618 indicates that the selected template you are using was, at some point, saved as a "document" or does not have the .dot file extension. So, I'd open it as a template and re-save as a template then try again.
    <hr>This behavior occurs when you try to attach a global template or add-in, and you select a file that either
    has a .dot file name extension that is in a format other than Word Document Template format.
    -or-
    is in a format other than Word Document Template format, such as a Word document.
    <hr>

  9. #9
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    Re: Templates in Word (Word 2002)

    Thanks for your reply, I have now completely created a new template and saved it as a .dot file, I then created a blank document with text. I then went to Tools>Templates and Add-Ins and attached my newly created template and nothing happened. The template didnt attach, but I am not getting the error message now. Any ideas?

    Thanks

    Hudson-Manx

  10. #10
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    Re: Templates in Word (Word 2002)

    H-M,

    You are going about things backwards.

    Assuming you have created a new letter template, which contains the page layout, logo, content in header etc. (as well as some styles) that you need for a letter.
    Now if you create a new blank document (i.e. based on Normal.dot), add text and then attach the letter template, indeed nothing visible is going to happen:
    When you attach a template, you get access to autotexts, macros, toolbar customizations, and styles (if you tick the 'automatically update document styles' checkbox when you attach the template).
    What you do NOT get when you attach the template is that template's document layout (page layout, logo, content in header etc.) - that is not how Word works.

    To create a new letter, simply create a new document based on your letter template. Type your text into it. That's all you need to do; that's how Word is designed to work.

    Gary

  11. #11
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    Re: Templates in Word (Word 2002)

    Thanks for your help, it was a bit confusing though. But at least I know now.

    Thank

    Hudson-Manx

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