Results 1 to 5 of 5
  1. #1
    New Lounger
    Join Date
    Jan 2002
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    recalling messages (Outlook 98)

    Is there a way to recall a message (that was sent to multiple recipients) from a particular recipient if that reciepient has not opened it but another recipient has?

  2. #2
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: recalling messages (Outlook 98)


  3. #3
    New Lounger
    Join Date
    Jan 2002
    Posts
    15
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: recalling messages (Outlook 98)

    This is the process that I followed, however, I only received a message saying that the person's (who had opened the message) could not be recalled. I havent recevied a response about whether the other recipient (I received a out of office reply - so I assume he hasnt read it yet) was able to be recalled or not. My assumption was that since one person had opened it and I could not recall it, no one's could be recalled. Do you know if this is correct?

  4. #4
    Platinum Lounger
    Join Date
    Jan 2001
    Location
    Roanoke area, Virginia, USA
    Posts
    3,729
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: recalling messages (Outlook 98)

    several conditions need ot be met for recall to happen and i'm not sure how OOF affects the conditions, it's possible it defeats recall, same as opening a message would or it just means outlook isn't open, so you'll need to wait for them to get back and use outlook.

    Conditions I am aware of:
    User needs exchange server. preferably the same one as you.
    User needs to use outlook and outlook needs to be open to process the recall.
    User needs to be slow at reading messages (or have so much mail, they miss your message), as it can take up to 1 min or more for the recall to process. Nothing grabs someones attention as much as a recall message. When i see one, i immediately look for the one that it is attempting to recall. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Since they sent an OOF, it's possible they might be using web access, which will mark the message read and defeat recall. It's possible the process of sending the OOF marks a message in such a way that recall won't work.

    Odds are good this recall will fail - as something like 75% fail.

  5. #5
    5 Star Lounger
    Join Date
    Jan 2001
    Location
    Cairns, Queensland, Australia
    Posts
    885
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: recalling messages (Outlook 98)

    Thanks for that explanation, Mary.

    The apparent hit and miss nature of this feature has always been a puzzlement for me. Do you know if it improved with later versions of Outlook?
    Granville

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •