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  1. #1
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    file extensions stripped (Outlook 2000)

    I have a user whose Outlook randomly strips ".doc" file extensions from attachments she sends. Any ideas?

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    Super Moderator jscher2000's Avatar
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    Re: file extensions stripped (Outlook 2000)

    If they appear in the sender's outbox but don't reach the recipient, check to see if the message format is RTF. Some recipients cannot parse attachments from RTF messages and the attachment does not appear on their end.

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    Re: file extensions stripped (Outlook 2000)

    No RTF files are involved. Just Word docs. She attaches the Word doc to an email sends it and, randomly, some recipients get the email with the attachment, but the extension has been stripped off so the attachment does not know what it is. It is not corrupted because adding the ".doc" re-establishes its identity.

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    Re: file extensions stripped (Outlook 2000)

    What is the user's setting for "Tools, Options, Mail Format, Send in this message format".

    Does the user attach the files through the 'paperclip' icon or Insert File dialog, or does she cut-&-paste them into the message from Explorer?
    -John ... I float in liquid gardens
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    Re: file extensions stripped (Outlook 2000)

    The extension is almost always stripped out when she is within a Word doc and does the File>Sent to>Mail recipient as attachment. It never happens when she starts within Outlook and uses the paperclip to insert. Her setting for message format is RTF.

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    Re: file extensions stripped (Outlook 2000)

    Does the receiver have the extensions turn on in their Windows Explorer options?
    I have found many times, it is the receiver's setting that are messed up.

    Also, I have have many issues with the Sendto action that I do not use it much.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: file extensions stripped (Outlook 2000)

    I used myself as a target and I always have all my extensions turned on. I got the stripped attachment and had to add ".doc." I never use this feature, but, if it worked, she would use it a lot and save herself a few steps.

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    Re: file extensions stripped (Outlook 2000)

    I'd like to hear your concerns. I have just two with Send To, Mail Recipient;

    1. Slower than a rainy weekend
    2. Locks up the calling application until the message is sent, and no option to save as draft.
    -John ... I float in liquid gardens
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    Re: file extensions stripped (Outlook 2000)

    I have not run into much now that I am running Windows XP Pro and I do NOT remember what they were in 98 and Me. Since I did not build a habit of using it in the earlier OS's I have not used it much now. But once in a while a removable drive will disappear from the list. It is always the one I want to use.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Super Moderator jscher2000's Avatar
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    Re: file extensions stripped (Outlook 2000)

    It sounds as though we need to write a little macro to get around it, some Word-to-Outlook automation that would do the following:

    1. <LI>Create a new Outlook message:
      <UL><LI>Connect to (or start up) Outlook.
      <LI>Fire up a new message.
    <LI>Attach a copy of the current document:
    <UL><LI>Save document is it was not saved.
    <LI>Retrieve the full path and add a copy of the document from disk to the message's attachments collection.[/i][/list]<LI>Make the message the active window.[/list]Simple, eh? You would think this is no different than what Word does now, but perhaps Word is going through a different route, such as firing up the default mailer listed in Internet Explorer under Tools|Internet Options...|Programs, rather than automating OL directly. Since not everyone will be running Outlook, I suspect that is the case. And maybe that explains the problems with Word being locked up, etc.

    Anyone have time to code this?

    (For Lounge geeks, the above outline demonstrates that you can embed <!t>[ul]<!/t> lists inside <!t>[ol]<!/t> lists. Heh heh. Of course, one of you will tell me there's an easier way!)

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    Re: file extensions stripped (Outlook 2000)

    Just a crazy and unlikely idea, and it will vary according to the users' OS and Office suite version. Open the users' File Explorer, and under View, Options, File Types, check that the icon for Word Docs shows as a registered file type.
    -John ... I float in liquid gardens
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    Re: file extensions stripped (Outlook 2000)

    1. <LI>Kind of depends on your machine resources, but I use it simply because it's quicker (and less fiddly) than opening up Outlook and then navigating back to where the document has been saved.<LI>This is the deciding factor for whether I go through the hassle of (1) or not. If there's a good chance I will want to refer:<UL><LI>to the source document or<LI>to another in the same app
    then it's back to hunting through the Common Dialog Control. (Thank God for the shortcut configurability!)[/list]Note to Jefferson: I'd have been disappointed if the lists nesting feature hadn't worked - although not disappointed enough to post in Lounge Matters.

    BTW has anyone heard from Eileen lately?
    Gre

  13. #13
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    Re: file extensions stripped (Outlook 2000)

    OL is the only app I nearly always keep open, even though I live in Excel. A 128Mb machine with a 500 Mhz Pentium. With OL open, Send To, Mail Recipient seems to take longer to make a temporary copy of the file (and whatever else it has to do) than browsing to the attachment from e-mail draft via the paperclip or File Attach dialog; maybe it's all in my imagination.
    -John ... I float in liquid gardens
    UTC -7DS

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    Re: file extensions stripped (Outlook 2000)

    Keeping OL open all the time may be the issue; although I am also a bit heavier on RAM.

    I have a heavily customised version of this site's use of the Outlook View Control on my desktop. (<big>The relevant security warnings apply.</big>) As a result, I open OL itself very seldom - as most of the OL mail folders I require (plus Contacts & Calendar) are already open on the desktop.

    The setup does require a minor amount of personal reconfiguring of your Outlook setup (e.g. it won't display second level folders), but I have found it has saved me oceans of time. There are also some hints available on the digidash site - see the link. (You can open up Outlook itself at the same time without any issues.) There's also the saving in screen real estate. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    The control does keep OL running all the time in the background, but it uses somewhat less RAM than having the full interface open. BTW, if you are interested and you're not that comfortable with HTML, I can post my worked example for you to re-customise.
    Gre

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