Hi Everyone: Here is a problem I hope someone can help me with because Hewlett Packard can't and Microsoft wants $35.00 an incident. I just bought a new all in one printer. I downloaded the drivers from the HP site, and then when it goes to install it I get the following error message:
THE WINDOWS INSTALLER SERVICE COULD NOT BE ACCESSED. THIS CAN OCCUR IF YOU ARE RUNNING WINDOWS IN SAFE MODE, OR IF THE WINDOWS INSTALLER IS NOT CORRECTLY INSTALLED. CONTACT YOUR SUPPORT PERSON FOR ASSISTANCE.
HP told me to call Microsoft, Microsoft told me to call HP. I did both, and I still cannot seem to install this printer. Does anyone know what this Windows Installer error message is and how to fix it so I can install the printer?
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