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  1. #1
    3 Star Lounger
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    Accessing Attachments Blocked (Outlook 2000)

    I've received an email today with an attachment. When I opened the email I had a message from Outlook saying, "Outlook blocked access to the following potentially unsafe attachments: FailSafeApplication.pdf.url. I then clicked the link for the attachment and received the "Page cannot be displayed" message. I went into Options and changed my security settings from High to Low. I emailed the sender to verify the link and re-send. He did this - with the same results (can't open). I do have Adobe installed on my computer. Any suggestions? Thanks!

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Accessing Attachments Blocked (Outlook 2000)

    Is the attachment a pdf file, or a link to the pdf file?
    (You should be able to tell by checking the size of the message.)
    I've had more than one person send me a shortcut to a file on their desktop instead of the file itself...

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    Re: Accessing Attachments Blocked (Outlook 2000)

    You can access the attachment by importing it into Outlook Express. See Slipstick site for details

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    Re: Accessing Attachments Blocked (Outlook 2000)

    I think it is a link - it is 1 kb? I'm assuming this person knows what he is doing and sends this file all the time. What do you think?

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    Plutonium Lounger Leif's Avatar
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    Re: Accessing Attachments Blocked (Outlook 2000)

    I'm guessing they are sending you a shortcut to the file, rather than the file itself. I'd ask them to send the actual file or type out the full url within the body of the text.

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    Re: Accessing Attachments Blocked (Outlook 2000)

    They did send the actual url: http://ebcsunprod1:7007/contentDelivery/we...Forms/HighTech/
    FailSafeApplication.pdf
    I still can't open it.

  7. #7
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    Re: Accessing Attachments Blocked (Outlook 2000)

    Actually, you don't want them to send the url. Have them send the .pdf file instead.

  8. #8
    Super Moderator jscher2000's Avatar
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    Re: Accessing Attachments Blocked (Outlook 2000)

    That URL uses a host name that won't resolve using a standard Internet domain name server. Unless ebcsunprod1 is an internal server at your company or you know how to translate it to an IP address, the URL is not helpful in this case.

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    Re: Accessing Attachments Blocked (Outlook 2000)

    Isn't the clue here the part of the message that says "Outlook blocked ..." Sounds to me like the security update at work, blocking a Level One file extension, e.g. .url. If so, then Tony55 is on the right track. The OE import is the easiest way to deal with it. Of course, there could still be a path issue...

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    Re: Accessing Attachments Blocked (Outlook 2000)

    yes, but importing to oe is the hard way - chilton preview is easier. if it's an exchange server account, then users need to speak with their administrator before bypassing security on their own.

    See http://www.slipstick.com/outlook/esecup/getexe.htm for other methods.

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    Re: Accessing Attachments Blocked (Outlook 2000)

    Old dog, you are right. That is why we have suggested sending the actual .pdf -- and NOT the .url. PDF files are NOT on the MS Level1 Unsafe list, but URL's are.

    JUST SEND THE PDF -- NOT THE URL!!! ;-]

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    Re: Accessing Attachments Blocked (Outlook 2000)

    many companies encourage sending urls to preserve server space and because they strip all attachments - but it should be sent as a text url not an attachment.

  13. #13
    Super Moderator jscher2000's Avatar
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    Re: Accessing Attachments Blocked (Outlook 2000)

    Maybe we could add "change .url extensions to .txt extensions" to the wish list for the next version of Outlook. Yes, it's a bit nonintuitive for the user, but they can copy and paste the URL if they wish to visit the site. Possibly there are filters for mail servers to do this today (which might help some people).

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    Re: Accessing Attachments Blocked (Outlook 2000)

    it's on the wish list, especially since IE6/WinXP only sends the attachment. When i mentioned to stupidity to that move, my rep said it was on the list to fix.

    there is a utility called mailto_url at slipstick.com that fixes the problem in IE, i wonder if a script could do it on file system objects too... right click, select 'path to item' and it's copied to the clipboard. (I thought there was a shell utility that did this?)

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    Re: Accessing Attachments Blocked (Outlook 2000)

    Thanks for all your input, folks! I've been out of the office since Thursday so am just reading your remarks. I must tell you though, while I was away the problem was remedied by accessing the web site and downloading the application from there! I wonder why we weren't told to do that to begin with?
    Thanks for your help.

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