Page 1 of 2 12 LastLast
Results 1 to 15 of 17

Thread: sound gone

  1. #1
    Lounger
    Join Date
    Mar 2001
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    sound gone

    all of sudden my sound was gone and to make it worst I was playing around and deleted the audio driver and cannot reinstall. <img src=/S/bash.gif border=0 alt=bash width=35 height=39>
    The sound icon is gone from the system tray also.
    I tried to put in my win98 disk did not work, tried on line did not work.
    doesn't seem able to find a driver, I seem to have this problem when something new is innstalled.
    Help!!
    Stevo

  2. #2
    3 Star Lounger
    Join Date
    Mar 2001
    Location
    Frederick, Maryland, USA
    Posts
    296
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    Have you tried uninstalling your sound board, starting your computer, shutting down your computer, then restarting with the sound board re-installed? Win98 should auto-detect the installation and ask for the appropriate drivers/disks, assuming you have the CD or floppy with the sound driver on it. If not, download a new driver from the manufacturer's web site.

  3. #3
    Lounger
    Join Date
    Mar 2001
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    When restart windows wants to load a new driver for the device.
    I have tried the CD, on line and in computer it tells me the best driver is already installed or it cannot find any. Where can I locate my sound card to check out the make so maybe I can go to there website for a driver. First maybe I will uninstall again.
    Thanks so much for your help!!
    Stevo

  4. #4
    3 Star Lounger
    Join Date
    Mar 2001
    Location
    Frederick, Maryland, USA
    Posts
    296
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    I would try the uninstall-reinstall approach first. Your sound card should be easily located inside your computer case (assuming you don't have an on-the-motherboard sound card). On your Desktop, you can also also right-click on My Computer, select Properties, then select the Hardware tab. You should be able to find out some info on your sound card there. Good luck!

  5. #5
    Lounger
    Join Date
    Mar 2001
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    i read one could reinstall windows over and it will only install the missing stuff.
    Any thoughts on this.
    I am not sure how to find and un/reinstall my sound.
    I really appreciate forums like this I have learned so much from cool folks!
    Stevo

  6. #6
    Uranium Lounger
    Join Date
    Jan 2001
    Location
    Cincinnati, Ohio, USA
    Posts
    7,089
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    Sometimes Windows doesn't do such a hot job of finding the drivers....and frankly I don't think it always picks the best one when it does.

    Search the CD using the Find - Files and Folders for files with the INF extension (*.INF) - there will probably be more than one, but guaranteed one of them is the one that you want.

    A better alternative would be to download the latest version of the driver from the web. Soundblaster Live! and Audigy require the installation CD, and the stuff from the net is an update, not a full installation....so keep that in mind. Hope that helps.
    -Mark

  7. #7
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: sound gone

    Stevo,
    If you've already tried to uninstall and reinstall the card without success and have gone to the manufacturers site and loaded the latest drivers without success, then there may be other system files that you have problems with and are not aware of (the speaker icon missing from the Systray troubles me somewhat).
    If you are truly at an impasse on this one, then I would suggest that you try installing Windows over itself to restore all the system files that may or may not have been deleted, damaged or corrupted through this incident and you "fooling around" after the fact. Sometimes all it takes is one bad shutdown or crash at the wrong time to damage or corrupt a file.
    Before you do this, backup all your important personal data and settings (favorite, address book, my documents, etc) and then simply reinstall Win 98 as if you were upgrading or doing a new install. This should in no way harm your system but, depending on your configuration, you may lose a few personalized settings and have a few of the icons that you removed from your desktop and start menu replaced (Internet Explorer and MSN come to mind).
    If that doesn't do it, you might have to consider the possibility that your sound card has gone south for an extended vacation. <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15> Or perhaps one of the speaker lines connections is loose or your speaker power is turned off on the speakers (sounds silly, but it happens). Another possibility is that the sound card itself simply needs to be pulled out and reseated (they can work themselves loose form the expansion & contraction caused by heating up and then cooling down when your machine is turned on & off.
    Good luck and let us know how you make out.
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

  8. #8
    New Lounger
    Join Date
    May 2002
    Location
    Ontario, Canada
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    Hi Stevo .... Just curious if you checked in the "System" icon in the control panel under "Hardware Manager". Look down the list for "Sound, video and game controller". Click on the + sign left of that and you should see your sound system (one or more). Pick the one you want to use and double click on it. That will open the "properties" and the "general tab" will show that the device is working right or not. Click on the "driver" tab and then "driver file details" at the bottom will show the drivers being used for that system (if any). "Update driver" is also on that tab at the bottom right and will start the process to install the driver. When you get to the part where you need to select where to look, if you have the drivers for that, path it to the driver. If you have a CD with the driver on it, use the "browse" feature to locate the driver on the CD (or floppy, or in the C:windowsinf folder). If you can locate it, click on the .inf file for your driver and then on OK. If you have the right one, windows should go ahead and install it. Of course if there is nothing listed under "Sound, video and game controller" windows has not recognized your audio card and the above will not apply. The other "obvious" thing that gets overlooked is the possibility that the speaker plug has somehow managed to get in the wrong hole. Believe me ... it has happened. Hope this helps.

    Howard

    PS .. Try the Mulimedia Icon in the control panel and make sure the "Show volume control ..... " is checked.

  9. #9
    Lounger
    Join Date
    Mar 2001
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    I tried to update the driver and it told me "The best driver Windows found is already installed for this device. That was from C:windowsinf when I try update from microsoft update online and from windows CD driversaudio same reply. I am probably over looking something very basic.
    Oh and when I go to the multimedia Icon in the control panel the whole thing is just gray so I can not adjust anything there..
    Thanks again,
    Stevo

  10. #10
    New Lounger
    Join Date
    May 2002
    Location
    Ontario, Canada
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    I'm not sure how you done the uninstall/reinstall?? Have you tried going to the "Sound, video and game controller" under "Device manager" in the "System" icon in the control panel and then opening the "Sound, video ...." to see what' shows up in there for your sound system. Click on the system you use to highlight it and then on "Remove" at the bottom. You will be warned about removing the sound from your computer ... click OK or yes ... whatever works to remove it. Then a shutdown and reboot SHOULD find the device and go ahead and install it for you. Just trying to upgrade the driver may not work if the device is not recognized by windows. Running windows over top of your present install may restore whatever is wrong and install the device as normal. That's not a big deal to do if you don't have a lot of data on your machine to back up. I have done it lots of times and not even lost a setting. You sometimes get a generic monitor set up after reinstalling windows and may need to reinstall the monitor drivers and the video card. Sometimes the most basic things are the ones we overlook!!

    Howard

  11. #11
    Lounger
    Join Date
    Mar 2001
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    That is how I did the un/reinstall.
    When I restarted I was told windows was unable to find a driver for this device.
    I clicked past this, then went to systems properties--device manager --sound, video and game--to device (MPU-401-compatible)--properties--driver update--C:windowsinf
    It then told me the best driver is already found. (what's up with that!?)
    I am a little timid to reload windows in fear I will trash some of the information or other software already on the system.

    Stevo

  12. #12
    New Lounger
    Join Date
    May 2002
    Location
    Ontario, Canada
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    hI again ... It seems that your problem is beyond normal and a overinstall of windows is probably the next step to see if that will fix the unknown problem. I know you said you were reluctant to do this, but it is something that many of us do on a routine basis. It is a fairly straigtforward job and requires your windows CD and your code will be needed early in the install to continue, so have that written down. It will normally not change any settings nor bother your data, however, be on the safe side and back up any data you deem important (address book, bookmarks, personal documents, financial data etc). Better to be safe than sorry. Use your win98 startup disk (put the floppy in the drive before booting) to boot to the A prompt and then choose "start computer using CD ROM help" (or similar wording). It will take a minute or so to install the CD ROM drivers so you CAN use them. When that is complete, change the letter for the drive from A to one letter higher than what your normal CD ROM drive is. It is probably D, so change it to E. At the A prompt, type E: <enter>. Make sure the win98 CD is in the drive and then type setup.exe <enter>. You should see the windows install begin with setup checking your computer. If so, all is well. If you get a "bad command" error, make sure there is nothing on the CD ROM except win98. Also, make sure that E: is actually the drive your CD ROM is on (at the E prompt, type dir <enter>. You should see a bunch of windows folders and a file named setup.exe. If you see another directory, change the drive letter until the windows CD shows shows up in the dir and type in startup.exe <enter> again. If there is other stuff on the CD, you will need to path it to win98. The path would probably be E:win98 unless it is further into the win98 directory. Once started, you will need to give the ocassional OK to some screens that need to be verified as you go through setup. It will restart your computer a few times and reinstall drivers for the devices on your computer. Depending on the speed of your computer, it will probably be about a 45 - 60 minute install. I run a 1 gig Asus motherboard and it takes about 20 - 25 minutes for me, so you can figure out approx. how long it will take by comparing speeds to your machine. It also shows an approx. time in the left column of setup. If you have any problems, either post them or write to me direct and I will try to help. Good luck!!

    Howard
    bint@sympatico.ca

  13. #13
    Lounger
    Join Date
    Mar 2001
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: sound gone

    Well I did it I reinstalled windows.
    Still no sound, could this be my sound card?
    I went to control panel--multimedia--when I highlight Audio Devices this is noting for properties, the same thing with MIDI Devices, Mixer Devises and Line Input Devises.
    What do you folks think?
    Stevo

  14. #14
    Star Lounger
    Join Date
    Feb 2002
    Location
    Texas UTC -5:00, Texas
    Posts
    50
    Thanks
    2
    Thanked 0 Times in 0 Posts

    Re: sound gone

    I noticed no one ever said to run System File Checker. Probably too late, after the re-install,
    but it won't hurt to try.

    From the desktop click:
    /Start
    /Programs
    /Accessories
    /System Tools
    /System Information
    At the top of the page click :
    /Tools
    In the drop down box click :
    /System File Checker
    /Scan for altered files

    It will start a scan of the system files and stop when it comes across anything that has changed since the last time this was done.

    Note 1: (You should do this every time you install something new to update the system info).

    Note 2: This is what you should have done as soon as you realized you deleted the wrong thing while just messin' around.)

    It will ask for the location to restore from, and if you have the CD select the CD Drive letter
    (D: or E: usually) and then try to find the file in your windows CD. There is at least one file in here that will change every day and that is normal, I think it just updates the date, but if you see something related to your sound, try to restore the original file. In fact if you deleted something you should not have, try to restore any changed files the first time to see if this fixes it. If nothing you try works.............................. <img src=/S/fire.gif border=0 alt=fire width=15 height=15>

  15. #15
    Uranium Lounger
    Join Date
    Mar 2001
    Location
    New Jersey
    Posts
    6,684
    Thanks
    1
    Thanked 11 Times in 11 Posts

    Re: sound gone

    Stevo,
    In Control Panel, Multimedia, what is listed as the "Preferred Device" for playback and recording on the Audio tab of the Multimedia Properties window? Also be sure that the "Show volume control on taskbar" box on the Audio tab is checked. How about the MIDI tab, any devices listed? On the Devices tab click the + sign next to Audio Devices and then click on the device name that drops down, once just to highlight it, and then choose Properties and be sure that "Use audio features on the device" is selected. You might also want to click on the Settings button here to verify which drivers you are in fact using.
    If there are no devices listed on any of these tabs, then it's likely that the OS doesn't "see" your sound card. This could indicate that it has become loose or it has expired. If it's just loose, you can simply open the case and remove the sound card and then put it back in it's slot firmly but carefully and then reboot the system. If it shows up when you reboot then all is most likely well. If not........ <img src=/S/drop.gif border=0 alt=drop width=23 height=23>
    <IMG SRC=http://www.wopr.com/w3tuserpics/DocWatson_sig.gif>

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •