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  1. #1
    5 Star Lounger
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    disk write error

    My Dad has a Winbook laptop that has been giving him disk write error messages and fatal exception errors several times a day. Nothing has been added or changed. He even took it to a local computer store of which they charged him $75 to "diagnose" it. All they did was run a disk checker program (probably just Scandisk) with no errors and ran a AV program (of which he already has Norton. All they "fixed" were some FAT errors they said.

    He got it home and within 5 mins, it did it again. They had it for 3 days running tests.

    Scan disk in full mode comes up with no errors.

    What else could be wrong? Could the HDD still be going even though there were no Scandisk erorrs in the sectors?

    In order to even replace the HDD he has to mail it back to Winbook. The floppy drive button to push out the floppy is bad, but he can read and write to the floppy, just has to use tweezers to get it out. That couldn't be related, just passing on info for assistance.

    Thanks

  2. #2
    Uranium Lounger
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    Re: disk write error

    A problem like this can be narrowed down to hardware or software. <img src=/S/duck.gif border=0 alt=duck width=23 height=23> Unfortunately, narrowing it down further can be very difficult.

    A corrupted driver or operating system file could possibly cause symptoms like this. The best way to eliminate that as a problem would be to format the disk and reinstall everything from scratch. If after that, the problem is still there, then it is most likely hardware.
    Legare Coleman

  3. #3
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    Re: disk write error

    OK, that's quite a lot to ask though.

    Any other answers out there? LOL (sort of)

    --KZ

  4. #4
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    Re: disk write error

    I agree with Legare.
    The only way to clean this up, is to do a clean reinstall of the OS and ALL programs and data. This is one reason that I like rebuilding my systems from time to time.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
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    Re: disk write error

    Alrighty then...So, you are thinking it's a software issue and not the HDD? Or the only way to tell is to reinstall all?

    Do you think that W2K on a laptop would also be an improvement?

    --KZ

  6. #6
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    Re: disk write error

    Only if the OEM of the laptop says that 2K will run on THAT model.
    I have had the best luck with laptops, is to get a OS upgrade from the OEM. If they (The OEM) does NOT have a upgrade to the wanted OS, then you are on your own and the OS may NOT run at all.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  7. #7
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    Re: disk write error

    I wasn't planning on doing an upgrade, but a full format and install of W2k. Are you saying that it still might not work still??

  8. #8
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    Re: disk write error

    The machine is running Windows 98 (Right), if so this is what I referred to as a UPGRADE of the OS and drivers.

    That is right, if the OEM says that 2K will not run on that machine they may be right. I have seen many machines with 98 will not run with 2K. You will need to get ALL of the drivers for the ALL of the hardware that is in the laptop, these drivers MUST be for 2K. So, befor you just format and try make sure you have these drivers. Most of these drivers will need to come from the OEM and if they (the OEM) does not have any, you are in deep trouble.

    But of course you then do a clean install of the old Windows 98 and drivers that came with the machine, if the 2K fails to run.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  9. #9
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    Re: disk write error

    Good point. I actually don't even have all the drivers for the W98. It was a refirb from Winbook. All I have is the W98 install CD.

  10. #10
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    Re: disk write error

    My Dad ended up calling Winbook and they said that the largest drive it would take was 8 gig.

    Question: would re-installing 98 over itself, without a full format, help any?

    --KZ

  11. #11
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    Re: disk write error

    Most likely not, the only way to reset things back is to do a clean install. The dirty install will NOT over write any dll's or settings.
    <img src=/S/sad.gif border=0 alt=sad width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  12. #12
    Uranium Lounger
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    Re: disk write error

    There is a small chance that it would, but most likely it will not solve anything since it will not clean out the registry or replace many of the OS modules.
    Legare Coleman

  13. #13
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    Re: disk write error

    <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15>

    Can I jump in? How's the water?

    First, make sure the hard drive is completely cleaned up:
    http://www.thewordexpert.com/cleanyourpc.htm

    Second, I haven't heard a word about what Dad is DOING when these errors occur. I've seen lots of these errors occur due to software conflicts/problems. I'm not convinced you should wipe the hard drive yet.

    IMHO

  14. #14
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    Re: disk write error

    IMHO...sure, jump on in. Water's fine!

    My Dad is usually in OLE, simply reading or writing e-mail. One time it happened while in Explorer.

    Memory, CMOS battery, and HDD all have to come from Winbook, so that's a major major pain. No place locally can work on it.

    I did try updating the MBR, but that wasn't the problem. It's giving the disk write error now 6-7 times a day. Other times it gives a fatal exception error.

    I'll be deleting windows and reinstalling W98 on it this weekend if needed. [img]/forums/images/smilies/sad.gif[/img] Is it nessesary or recommended too to reformat?

    What about special drivers that Winbook requires for the CD-Rom, video, etc.? I don't have anything that came with it.

    I just looked at your web page and everything is "cleaned up". I even ran scan disk (complete) and defrag. I'm just confused as to why this sounds like a HDD problem, but scandisk reports no errors.

    --KZ

  15. #15
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    Re: disk write error

    Jumping in. Hip deep. Hit Start-Run and type:

    msconfig

    and hit enter. Go to the STARTUP tab.
    Write down everything that's checked.
    Now uncheck everything that's checked.
    Have Dad work on the 'puter for a couple hours.
    If nothing happens, go back in and add the virus checker (most important one, right?).
    Have Dad work on the 'puter for a while.
    You get the idea, narrow it down if you can to one program. Keep that one unchecked. If you narrow it down, let us now what it is. Maybe you don't even need it!

    Please don't reformat until you've tested this.
    But, yes, IMHO you should reformat if you're going to bother reinstalling.
    For the drivers, etc., go to the site of the manufacturer and look up the model. There's plenty of places. I've even typed models names/numbers into Yahoo and found drivers that way.

    Most of all: good luck!

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