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  1. #1
    Lounger
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    Message body is converted to attachment (Outlook XP SP-1)

    We have a private e-mail list server which uses Lyris software. The list members use a variety of e-mail clients, mostly Outlook (98, 2000, 2002) and Outlook Express. If we send plain e-mail messages to the list we have no problems. But if a message with one or more file attachments is sent, when some of us receive that message the text in the body of the message is converted into an additional file attachment with the extension .txt --and in place of the message body you see just the words "This is a multi-part message in MIME format". One or two users with Eudora do not have this problem. Lyris say that it's a recognised problem but a quirk of Outlook and is to do with the way Outlook handles attachments to create 'multi-part' MIME messages. They suggest 'set the outlook encoding to not use mutlipart/mixed , but rather mutlipart/alternative, or just use plain text if you are attaching a file'. I'm not sure how to do this. I already use plain text for my messages, not .rtf or html. I can't find any reference to 'multi-part' messages in Outlook Options and settings.

    It's annoying to lose the body of your message in this way, especially as list users may fail to notice the attachment and just delete the message.

    Any suggestions? --Thanks

  2. #2
    Platinum Lounger
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    Re: Message body is converted to attachment (Outlook XP SP-1)

    outlook doesn't have the capability to change the multipart types. If you are using exchange server, you may be able to change server settings to send it so lyris can understand it better, but that is really the only option, short of uploading the attachments to a server and providing a link to them.

    FWIW, i think it's a quirk with lyris, since it's the only mail server that has a problem. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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