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  1. #1
    New Lounger
    Join Date
    Jun 2002
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    Chicagoland, IL USA
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    ME - pointer disappears

    I have an ME workstation at home and leave it on most the time. However, there are times that I go to use it and the mouse is gone and it is completely locked up just from sitting there. I don't hack around on my machine (it's a Dell, not even a year old). Screen savers would make me have to reboot as well.

    Any ideas???

    Thanks,
    Debra

  2. #2
    Uranium Lounger
    Join Date
    Jan 2001
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    Cincinnati, Ohio, USA
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    Re: ME - pointer disappears

    Debra,

    Try booting into safe mode and walking away from the machine to see if the same thing happens again. If it doesn't lock up in safe mode, then it's pretty conclusive that it's a software problem (IE Windows), and if it still locks up then it may possibly be a hradware issue.

    Has this happened right from day one or did it just recently get your attention? And have you contacted Dell to see what they have to say about it?
    -Mark

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