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  1. #1
    Silver Lounger
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    Outlook and Hyperlinks (Outlook 2000 SP-1)

    I get a newsletter update twice a month. I use Outlook 2000 to view it. It has many hyperlinks in it. The first hyperlink in the news letter reads http://www.ohiomoose.com I typed this one and it works. I copied this one and it gives an error message and does not connect you to the site http://www.ohiomoose.com. As you can see they both look the same right now but this is what the same link pasted in an Outlook 2000 note to the WEB master of that newsletter looked like >http://www.ohiomoose.com <file://www.ohiomoose.com> I have no idea why it did not copy and paste the same in this Word document but never-the-less neither of the copied and pasted hyperlinks work. The one I type by hand does work but I don
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    H Lewton

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    Super Moderator jscher2000's Avatar
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    Just to clarify:
    1. <LI>When you click the link as received in the newsletter, it works fine?
      <UL><LI>If so, proceed to item 2
      <LI>If not, right-click the message and choose View Source and find the link. Delete everything after that paragraph, save the top part of the message source as a .txt file, and upload it to the Lounge for review.
    <LI>When you select the link and copy it (either with a right-click copy or Ctrl+c) and then paste it into another message, the link is not a proper HTML link.
    <UL><LI>Is it possible that you are selecting something in addition to the link itself?
    <LI>Does Insert|Hyperlink... work correctly?[/list][/list]I think this will help us get closer.

  3. #3
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    jscher2000,

    When I click the message in Outlook it produces the error message in my first post. I can't get to the site from Outlook. Outlook is what the WEB master is blaming this on. Attached please find the txt file as you requested.

    Thanks.
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    H Lewton

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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    It seems to me that the link should be to HTTP://www.ohiomoose.com instead of file://www.ohiomoose.com. This isn't a problem that you can really fix, aside from knowing it'll cause problems.

    Perhaps the person who produces the newsletter can double-check and verify that 'FILE' is what is supposed to be there.

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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    well, it's not the security, but something is adding file to the link. It might be on his end or your end... unless others have the same problem, it's probably on your end.

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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    MJ,

    I
    H Lewton

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    Super Moderator jscher2000's Avatar
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    The heading of this message is so odd:

    <META NAME="Generator" CONTENT="MS Exchange Server version 6.0.4630.0">

    What does that mean? I thought the Generator was always the client?

    "Converted from text/rtf format"

    That sounds like a bad thing, like this newsletter might not really have been composed in HTML originally. I don't know.

    You think this is happening on your end? Maybe whatever converter this is resolves the ambiguous reference

  8. #8
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    Jscher2000,

    Thanks for your reply even though I
    H Lewton

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    Super Moderator jscher2000's Avatar
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    If you view the source of a web page, the authoring program often inserts its name as the Generator. In a normal Outlook message, the tag looks like more or less this:

    <META content="MSHTML 5.50.4915.500" name=GENERATOR>

    That's why I was really surprised to see Exchange as the Generator.

    Anyway, go ahead and forward any of my messages that you think will help.

  10. #10
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    Isn't the convention to list the NAME of the Meta tag first and then the CONTENT??

    The NAME attribute specifies the property name.
    The CONTENT attribute specifies the property value.

    The "name" of the Meta tag is GENERATOR (meaning the program that created the file) and the "content" is MS Exchange Server -- meaning that the HTML file was created by an MS Exchange Server. I don't see any problem with that...

    The HTML file seems to have been created FROM an RTF email by an Exchange Server. Either the Exchange Server or the author of the original RTF made an error. The anchor clearly should NOT have been "file".

    As to who made the error... My guess is the author. It seems unlikely that this is something done by your computer. However, are you on an Exchange Server?? Perhaps there is a bug in the ability for an Exchange Server to correctly convert RTF to HTML?

    One would think this problem would have been caught before now...

  11. #11
    Super Moderator jscher2000's Avatar
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    From the article Managing Microsoft Exchange 2000 Server Organizations on TechNet, it does appear that Exchange can convert text and RTF to HTML (see Figures 11-2 and 11-3 and accompanying text.). The article is a bit complicated when discussing the interplay between the RTF and HTML settings; thankfully I don't have an Exchange Server to experiment on. <img src=/S/wink.gif border=0 alt=wink width=15 height=15>

    Since the URL appears in the newsletter as only the host name, it probably was the Exchange server that built the faulty anchor tag. You would think that a service pack would have fixed this by now, but perhaps it is an extremely uncommon problem because most organizations force outgoing mail to plain text or leave the user's choice of RTF undisturbed?? Will be interested to hear what comes back from the mooses.

  12. #12
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    Rmrucker and Jscher2000,

    I don
    H Lewton

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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    smerdonk,

    Here was his reply in bold before I posted my question in this forum. All the link shows in the original note is www.ohiomoose.com. It doesn't show "http:" or "file:" as part of the link.

    I have no idea, all the links work from here. I notice the content
    below in brackets says
    <file://www.ohiomoose.com> the file:// command tells your browser to
    point to your local machine. All I can think of is that your mail
    reader converted the link for some reason.


    His second reply was, again, in bold below.

    Could be an Outlook thing. Microsoft put out a lot of funny "security" fixes for Outlook

    I don't believe any more help is coming from him unless he hears from others with the same problem.

    Thanks,
    H Lewton

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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    Jeff - I agree. It could be an Exchange Server bug -- but boy, one would think some one would have caught this by now...

    As for the Name/Content positioning in the Meta tag:
    It is my belief and experience that most HTML <Meta> tags list the Name first and then the Content. However, NOT IN THIS CASE!! I just checked some HTML email that I received, and here are some of the Header information:

    <HTML><HEAD>
    <META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
    <META content="MSHTML 6.00.2716.2200" name=GENERATOR>

    Note the atypical arrangement of the GENERATOR tag -- where as the Content-Type tag (using 'http-equiv' in lieu of 'name') is in the usual order. This is exactly as you said. The order must not matter -- but it is a little weird that MS chose to make this one Meta tag atypical...

    hlewton - if you are not on an Exchange Server, then I wonder if the sender is. Could/would an out-bound email in RTF format be converted to HTML by the sender? If so, then ALL recipients should have received the bogus link...

    Also, since some of the "Exchange" apparatus is part and parcel of Outlook, is this really a fuction of Outlook?? I don't know. I will try and find out.

  15. #15
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    Re: Outlook and Hyperlinks (Outlook 2000 SP-1)

    Guys,

    For what's it's worth, I sent the WEB master an email with a Word document as an attachment with a little explanation of our conversations in this forum. I also gave him the link to this site to read all the posts. Another attachment to the email note was the small text file Jeff had me attach to a post in this forum. He received a note with no attachments. So I tested it on a friend of mine and on 2 accounts my wife has, one here and one at her work place. In all three cases the attachments arrived intact. There were 3 different ISPs involved so I'm very certain it was not my ISP causing the WEB master to not get the attachments. I assume that the email to him is going to the same ISP as his newsletters are being posted from. I tried to send the same attachments to him again only this time I also attached the text that was inside both of them so if the attachments did reach him at least he could read what was in them.

    Don't know if any of this means anything but thought I'd continue the intrigue
    H Lewton

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