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  1. #1
    sheilamck
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    Automatic Check Names

    At my office, we recently converted to Office 2000. My co-worker's automatic check names does not work. I have looked and it is checked in the options. Yet it still does not work. Mine, however, does work. Our client support area says that it can't be fixed, that's just the way it is now. I know that isn't true, since mine works. Any suggestions on how to get my co-worker's automatic check names to work?

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Automatic Check Names

    Not really the solution, but ControlK should invoke the name check.

  3. #3
    New Lounger
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    Re: Automatic Check Names

    Try to have a look in Tools / Services / Addressing and check the address lists used in the check names function.

  4. #4
    sheilamck
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    Re: Automatic Check Names

    Thanks Colin. I checked my coworker's Outlook setup as you suggested and the list is already there. Thanks anyway.

  5. #5
    sheilamck
    Guest

    Re: Automatic Check Names

    Thanks, Leif. I'll pass the keyboard shortcut to my coworker.

  6. #6
    New Lounger
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    Re: Automatic Check Names

    You could perhaps try the following in an attempt to come closer to a solution:

    * Create a new Outlook profile for the user on the same PC. Does check names work now?

    * If not, create a profile for your colleague on YOUR PC. If it works now, then it may be an idea to re-install Outlook in your colleagues PC??

  7. #7
    sheilamck
    Guest

    Re: Automatic Check Names

    Colin,

    Thanks so much! Your first suggestion (creating a new Outlook profile for the user on his PC) worked!!! [img]/w3timages/icons/king.gif[/img] [img]/w3timages/icons/grin.gif[/img] I truly appreciate your help!

  8. #8
    dlinker
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    Re: Automatic Check Names

    Actually the keyboard shortcut is Alt-K (not control-K)

  9. #9
    Plutonium Lounger Leif's Avatar
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    Re: Automatic Check Names

    Well, actually both work here.....[img]/w3timages/icons/grin.gif[/img]

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