Results 1 to 6 of 6
  1. #1
    Star Lounger
    Join Date
    Jan 2001
    Location
    New York, New York, USA
    Posts
    84
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Envelope toolbar attached to Word document (Word 2000/SR1a)

    One of our users opened an email message in Word and now the envelope toolbar is displayed. Not being an Outlook user I don't know how they did this, but I assume that Outlook is the culprit here (don't know why <img src=/S/sarcasm.gif border=0 alt=sarcasm width=15 height=15>).

    Microsoft has an article Q224590 that helpfully explains that there is no way to turn it off and then they explain how to display it!!!.

    Other than copying and pasting into a clean document is this truly the case? And how do we prevent this from happening to future documents? <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23>

    Just FYI -- our firm is still using Groupwise although we're scheduled to switch to Outlook next year. Why do I dread it? <img src=/S/yikes.gif border=0 alt=yikes width=15 height=15>

  2. #2
    4 Star Lounger
    Join Date
    Jan 2001
    Location
    Richmond, Virginia, USA
    Posts
    416
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Envelope toolbar attached to Word document (Word 2000/SR1a)

    I think I know what you are talking about. The Envelope button thing acts like a toggle button (like Bold or Italics). If you go to File-Send to-Mail Recipient, it should turn the crazy header thing off (it'll turn it on if it is already off in the document).

    I hope this makes sense!
    Becky

  3. #3
    Star Lounger
    Join Date
    Jan 2001
    Location
    New York, New York, USA
    Posts
    84
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Envelope toolbar attached to Word document (Word 2000/SR1a)

    Thanks for your response.

    I think the problem is that our email program is Groupwise, not Outlook, and the Send To -- Mail Recipient launches a Novell profile which doesn't use the Microsoft User Interface (if that makes sense). So we never even see the envelope button.

    Thanks for trying.

  4. #4
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Envelope toolbar attached to Word document (Word 2000/SR1a)

    <P ID="edit" class=small>Edited by jscher2000 on 26-Jun-02 22:30.</P>Try a one line macro with this command: it simulates choosing File|Send To|Mail Recipient or pressing the Mail Recipient button on the Standard toolbar (which apparently no longer exists for your user):

    CommandBars("File").Controls("Send To").Controls("Mail Recipient").Execute

    Unless this is hooked by Groupwise at a deep level, it should toggle the header on and off. Helps??

    If Groupwise intercepts the command ID generated by that command, you might need to temporarily disable the Groupwise integration, which might involve renaming a global template, start Word without and close the header, then re-enable the integration. If that isn't possible, escalate the question to Novell; I doubt this is the first time it's happened, and it probably resulted from a lapse of some kind in the integration.

  5. #5
    Star Lounger
    Join Date
    Jan 2001
    Location
    New York, New York, USA
    Posts
    84
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Envelope toolbar attached to Word document (Word 2000/SR1a)

    Thanks Jefferson.
    I tried your macro but it returns a run-time error: "Method 'Execute' of Object '_CommandBarButton' failed"

    I think your observation that "Groupwise intercepts the command ID generated by that command" is correct.
    When I've tried adding the "send to|mail recipient" button to the menu or toolbar, it stays greyed out; we are using the "send to|mail recipient (as attachment)" button which launches a GroupWise mail message; if I open the document with the envelope bar and try clicking on the "send copy" button, the Internet Connection Wizard is launched. These must be MAPI issues with which I am totally unfamiliar.

    I will contact Novell to see if they have anything to offer as well as speaking with our in-house support person to see if they have any ideas with respect to integration issues.

    Thanks for trying.

  6. #6
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Envelope toolbar attached to Word document (Word 2000/SR1a)

    In a non-customized installation, choosing Send To - Mail Recipient opens the header above the document, whereas Send To - Mail Recipient (as Attachment) opens a new message in your default mail program with the document attached. I guess Groupwise is disabling the first one so you have to use the second one. Unfortunately, using Word as the mail editor in Outlook appears to be incompatible. The user should disable Word as the mail editor in Outlook.

    As for how to get rid of that mail header, I can't think of any other methods. Might need to track down where that toggle setting is stored (e.g., DataSettings key in the registry??) and kill it there.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •