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  1. #1
    New Lounger
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    Installer v2 Problem w/Office ? (W2K; O2K SR1)

    I recently updated the microsoft installer to v2 so I could install Office 2K clip_gallery/word/excel patches.

    The clip gallery patch went OK.

    The excel and word patches fail. For excel the error message is:

    Error 1321: The Installer has insufficient privileges to
    modify this file: D:PFilesMSOfficeOfficeEXCEL.EXE

    (D: is my CD-ROM drive)

    Anyone have any ideas as to what's wrong ?

    (I've poked around using Google; there's at least one post of the exact same problem but I don't
    see any posts with a solution/workaround/...)


    TIA

    Bill Meier


    -------> Extract from OHOTFIX log file

    MSI (s) (24:C8): Executing op: FileCopy(SourceName=EXCEL.EXE,SourceCabKey=excel.e xe,DestName=EXCEL.EXE,Attributes=9217,FileSize=716 3949,PerTick=32768,,VerifyMedia=1,,
    TotalPatches=1,PatchHeadersStart=22,,CheckCRC=0,Ve rsion=9.0.0.6508,Language=0,InstallMode
    =25427968,,,,,,VariableStart=BinaryData)

    MSI (s) (24:C8): File: C:Program FilesMicrosoft OfficeOfficeEXCEL.EXE; Overwrite; Will patch; Existing file is a lower version

    MSI (s) (24:C8): Redirecting file copy of 'C:Program FilesMicrosoft OfficeOfficeEXCEL.EXE' to 'C:Config.MsiPT7F.tmp'.
    A subsequent patch will update the intermediate file, and then copy over the original.

    MSI (s) (24:C8): Resolving source.
    MSI (s) (24:C8): Policy value 'SearchOrder' is 'MNU'
    MSI (s) (24:C8): User policy value 'DisableMedia' is 0
    MSI (s) (24:C8): Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (24:C8): SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (24:C8): SOURCEMGMT: Looking for sourcelist for product {00010409-78E1-11D2-B60F-006097C998E7}

    MSI (s) (24:C8): SOURCEMGMT: Adding {00010409-78E1-11D2-B60F-006097C998E7}; to potential sourcelist list (pcode;disk;relpath).

    MSI (s) (24:C8): SOURCEMGMT: Now checking product {00010409-78E1-11D2-B60F-006097C998E7}
    MSI (s) (24:C8): SOURCEMGMT: Media is enabled for product.
    MSI (s) (24:C8): SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (24:C8): SOURCEMGMT: Trying media source D:.
    MSI (s) (24:C8): SOURCEMGMT: Resolved source to: 'D:'
    MSI (s) (24:C8): SOURCEDIR ==> D:
    MSI (s) (24:C8): SOURCEDIR product ==> {00010409-78E1-11D2-B60F-006097C998E7}
    MSI (s) (24:C8): Determining source type
    MSI (s) (24:C8): Source type from package 'Data1.msi': 1

    MSI (s) (24:C8): Source for file 'EXCEL.EXE' is uncompressed, at 'D:PFilesMSOfficeOffice'.
    InstallFiles: Copying file: EXCEL.EXE (7163949bytes) to C:Program FilesMicrosoft OfficeOffice

    MSI (s) (24:C8): Re-applying security from existing file.
    MSI (s) (24:C8): Verifying accessibility of file: PT7F.tmp
    MSI (s) (24:C8): Verifying accessibility of file: EXCEL.EXE

    MSI (s) (24:C8): Note: 1: 1321 2: D:PFilesMSOfficeOfficeEXCEL.EXE
    Error 1321. The Installer has insufficient privileges to modify this file: D:PFilesMSOfficeOfficeEXCEL.EXE.

    Edited by Charlotte to eliminate horizontal scrolling

  2. #2
    Plutonium Lounger
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    Re: Installer v2 Problem w/Office ? (W2K; O2K SR1)

    Have you tried doing a reinstall of Office before you try to apply the hot patch? The error may be because the original install of Office was done under a different version of the Windows installer. A reinstall should fix that, but please let us know either way.
    Charlotte

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