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  1. #1
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    Multiple Identities - Single User (2000 SR1)

    I have multiple email accounts from different domain names, all of which point to a single Outlook profile (so that I can deal quickly with all emails that have arrived). Until now it has not beena great problem that all outgoing email has shown a single Sender address.

    It is now really important for me to be able to make it appear that emails I send have come from the account identity that the correspondent expects. Is there a practicable way of changing the Sender identity at the time of creating a reply (or sending an original message)?

    Thanks for any advice

    Richard

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    Re: Multiple Identities - Single User (2000 SR1)

    Richard:
    I believe what you want to do is accomplished by using the send button in the new message pane. Once you start a new message or reply to one, look at the standard toolbar and find the SEND button. Next to it is a triangle switch, click on it and you can choose which account to use to send the message and the identity associated with that account.

  3. #3
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    Re: Multiple Identities - Single User (2000 SR1)

    Thanks for the hint. I wonder if that facility is in a different version of Outlook. I have searched the available toolbar options and cannot find anything like you describe...or am I being blind? (Ihave also searched HELP but not got help!)

    Richard

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Multiple Identities - Single User (2000 SR1)

    You are not blind, but you are using Corporate Workgroup mode; in OL2000, you get the enhanced Send button in Internet Only mode.

  5. #5
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    Re: Multiple Identities - Single User (2000 SR1)

    Thanks. I will now investigate whether I can change to the Internet only version as I no longer have any need for the Corporate Workgroup facilities - I guess that may be problematic since this is a new install of Outlook (well, on to a new machine).

  6. #6
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    Re: Multiple Identities - Single User (2000 SR1)

    Unfortunately the procedure suggested actually sends the message (or rather, attempts to) via the selected account rather than "makes it appear to have been sent" via the account. I am connected to cable, but still have my old dial up account (through a different ISP) which much of my email comes via. While I can readily download email from my old account while on cable, attempts to send email via the dialup account fail. To send mail via my old account I have to disconnect the cable & connect to the dialup account via modem. Not particularly practical, especially since my PC is the gateway machine on a 5 PC network (and I deleted the dialup stuff anyway as it seemed to be causing problems when setting up the cable connection).

    Is there any simple way to send emails via one ISP while connected to a second ISP?

    David

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    Re: Multiple Identities - Single User (2000 SR1)

    If your old dial up is a POP3 type account you can send and receive the email using Outlook or OE and you cable connection. To send using the dial up account, the as shown in the attachment, but use your ISP and email service.
    Attached Images Attached Images

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  8. #8
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    Re: Multiple Identities - Single User (2000 SR1)

    SO HOW DO WE CHANGE THE IDENTITY / ACCOUNT USED TO SEND, HAVING CHANGED TO THE CORPORATE / WORKGROUP MODE?????
    WE'VE JUST BOUGHT EXCHANGE SERVER SO WE CAN COLLABORATE BETTER, BUT N0W WE CAN'T WORK OUT HOW TO SEND VIA ALTERNATIVE ACCOUNTS / SERVICES / IDENTITIES???

    HELP!!!

  9. #9
    Super Moderator jscher2000's Avatar
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    Re: Multiple Identities - Single User (2000 SR1)

    Umm, are you angry with me? <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29> The ALL CAPS style typically indicates shouting. I hope it's just a keyboarding error on your part.

    Anyway, I don't use Exchange. My suggested workaround for sending from another address can be found in <!post=post #202696,202696>post #202696<!/post>.

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    Re: Multiple Identities - Single User (2000 SR1)

    While in the sening message see what is listed under the Accounts on the menu? By the way I am running Outlook 2002 and do not remember if 2K has this or not.
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    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  11. #11
    Super Moderator jscher2000's Avatar
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    Re: Multiple Identities - Single User (2000 SR1)

    Hi Dave, there is an Accounts item when in Internet Mail Only mode, and a Services item when in Corporate/Workgroup mode. Does that refresh your recollection?

    Afterthought: Oops, I was referring to the Tools menu, but that button does not exist, either.
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  12. #12
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    Re: Multiple Identities - Single User (2000 SR1)

    Sorry for the "raised voice" I guess I was trying to get attention and maybe shouting at microsoft.
    Many of my staff (me included) subscribe to mailing lists etc using personal email addresses, whcih was easy in IMO.
    Not being able to do this easily is going to really annoy them. Bill seems to like taking away every time he gives something new.
    Thanks for the tips.

  13. #13
    Super Moderator jscher2000's Avatar
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    Re: Multiple Identities - Single User (2000 SR1)

    Well, in one sense, Bill is offering a solution: buy Outlook 2002! <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>

    For future reference, it's not that expensive if this is a business-critical purchase. The product is available stand-alone using volume licensing (e.g., $73/user at Provantage, which I've never used but they have a good search engine).

  14. #14
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    Re: Multiple Identities - Single User (2000 SR1)

    either get ol2002 or use OE for mailing lists... or add your business address to the mailing list as no mail, so that you can use it for posting.

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