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  1. #1
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    Lost access to Control Panel

    When logged on as a user with Power User privs. I've suddently lost certain capabilities. When I go to Start | Settings, the Control Panel icon is completely missing. Also, when I click on Active Desktop | Customize MY Desktop, I get the error message:

    "This Operation has been cancelled due to restrictions in effect for this computer. Please contact your System Administrator."

    Since I'm the Sys Admin. I'm getting nowhere. It would seem that I've set something incorrectly when logged on as Administrator.

    What do I need to change to be able to change destop

  2. #2
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    Re: Lost access to Control Panel

    Doesn't anyone have any ideas about what is causing this problem?

  3. #3
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    Re: Lost access to Control Panel

    Are you logged on to a domain, or is this a standalone PC?
    If in a domain then are there any GPOs in force?
    If standalone then has a local policy been defined?

    StuartR

  4. #4
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    Re: Lost access to Control Panel

    Stuart,
    The PC is on a peer to peer network, but not logged as part of a domain. As far as I can tell, there is no local policy in force.

  5. #5
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    Re: Lost access to Control Panel

    Strange, <font color=blue>As far as I can tell, there is no local policy in force</font color=blue>, that's about the only thing I could think of. Just to check, try this...
    Start > Run > MMC
    Console > Add/Remove Snap-in...
    Add
    Local Computer Policy > Add
    OK
    In the left hand pane, click the + signs to open up
    User Configuration > Administrative Templates > Control Panel
    Do all of the settings show as "Not Configured"?

    If it's not there, then I hope someone else can help you.

    StuartR

  6. #6
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    Re: Lost access to Control Panel

    I tried the steps you outlined as both Administrator and as a power user. In neither case could I find Local Computer Policy. The only thing close was Local Users and Groups.

  7. #7
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    Re: Lost access to Control Panel

    Sorry, my mistake, that is because I wrote the description afterwards instead of as I went along.

    The Snap In you need to add is the "Group Policy" one, it will call itself "Local Computer Policy" after you have added it!

    StuartR

  8. #8
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    Re: Lost access to Control Panel

    Stuart,
    I got to MMC and everything was disabled. I guess that was a dead end. Is it possible that something has changed with the Registry that is not showing through MMC? If so, do you have any idea what I might be looking for?

  9. #9
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    Re: Lost access to Control Panel

    I really can't think what else could be causing this. I assume when you say "Everything is disabled", you mean that each parameter shows as "Not configured" as in the attached screenshot.

    Can you access things correctly when you log in as administrator?
    You could try enabling auditing for object access failures (you do this in the same MMC screen. Computer Configuration > Windows Settings > Security Settings > Local Policies > Audit Policy) and then look in the event log to see if your failed attempts generate a useful audit log.

    StuartR
    Attached Images Attached Images

  10. #10
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    Re: Lost access to Control Panel

    Stuart,
    That did it!! Many, many thanks!! The configuration was exactly as displayed in your screen snapshot. I changed each of the three items to "disabled" and now the Control Panel has reappeared and I can configure Active Desktop. I would never have figured this one out on my own. Gracias.

  11. #11
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    Re: Lost access to Control Panel

    It would be interesting to know what caused the problem in the first place, but at least we have got you functioning again.

    StuartR

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