Results 1 to 6 of 6

Thread: traking (2000)

  1. #1
    2 Star Lounger
    Join Date
    May 2002
    Location
    USA
    Posts
    190
    Thanks
    0
    Thanked 0 Times in 0 Posts

    traking (2000)

    I am curious. I am not sure it can be done, but I just want to be sure. Anyway is it possible to set up access for users to where it will automatically send whatever they send to you without their knowledge? The reason I ask is because we want to be sure users are using the e-mail for business related purposes and not personal. Let me know if it can be done, and if so if we can try to work out how. Thanks.

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: traking (2000)

    First, of course, you will notify them of your new policy to scan all outgoing messages, so they can't be too irritated about your reading their mail.

    Second, you will want a server-side solution. Depending on your server, there are any number of content management programs that can screen messages for anything from "here is my resume" to "there once was a man from Nantucket." I think this is more practical than having a person read every message, but most program also will allow you to keep copies of all mail, in some cases sorted by user. We are evaluating eManager from Trend Micro, which is available as a plug-in to the antivirus product for Exchange (or Lotus Notes), ScanMail, or, for an SMTP server, as part of the InterScan Messaging Security Suite aka IMSS.

    If you do not operate your own SMTP server, you can scan outbound (and inbound) e-mail at the gateway using InterScan, which has an eManager add-on. I don't know how its features differ from the "groupware" versions, but I suspect they are similar.

    Hope this helps.

    Now, donning my lawyer hat for a second, "Before implementing these recommendations, you should check with your counsel as to the laws in your jurisdiction concerning employees' privacy rights in e-mail messages sent through company systems."

  3. #3
    2 Star Lounger
    Join Date
    May 2002
    Location
    USA
    Posts
    190
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: traking (2000)

    Of course we would notify them. I know I would be mad if I found out they were reading my e-mail when they confronted me about it. Also we would follow all the laws concerning the privacy rights in e-mail as it concerns the company. And I thank you for the quick response and I will now go check out those programs.

  4. #4
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: traking (2000)

    Cool. I think it was the phrase "without their knowledge" that cause me to react that way. <img src=/S/wink.gif border=0 alt=wink width=15 height=15>

  5. #5
    4 Star Lounger pccoyle's Avatar
    Join Date
    Apr 2001
    Location
    Auckland, Auckland, New Zealand
    Posts
    535
    Thanks
    3
    Thanked 2 Times in 2 Posts

    Re: traking (2000)

    The company I work for uses a product called Mail Marshall from marshallsoftware.com. This has a number of options for both content, words, file extensions etc. (Both incoming and outgoing mail) It also has reporting, so you can see who receives, sends the most e-mail etc. A message is sent to the user when an e-mail is quarantined, and the user can contact MIS who then look at the reason the mail was stopped. If, after examination the mail is for business purposes then it is released from quarantine.
    All employees who use e-mail are advised that all e-mails are scanned and are also asked to sign an e-mail policy document that sets out the rules and what is unacceptable. The scanning rules are set by our directors and administered by my MIS department.
    On the whole we get the odd user who makes some statement about MIS reading all my e-mails, but once reminded that we have about 4000 e-mail transactions per day they then see that it is beyond human resources to physically scan every one.
    We find the MailMarshall product excellent, along with their companion Web Marshall product
    If you use 2000 server you can create individual profiles and log into a users outlook programme. http://www.marshallsoftware.com
    <img src=/S/salute.gif border=0 alt=salute width=15 height=20><img src=/S/flags/NewZealand.gif border=0 alt=NewZealand width=30 height=18>
    Paul Coyle
    Approach love and cooking with reckless abandon

  6. #6
    2 Star Lounger
    Join Date
    May 2002
    Location
    USA
    Posts
    190
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: traking (2000)

    Thanks again. i will have to check that out as well. Hopefully I can find something that fits my needs. Appreciate the suggestions. <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •