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  1. #1
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    New mail default style/format (Outlook 2000)

    I have a user who somehow changed the default style of new mail messages. How do I change it back?
    The user has the Paragraph style instead of normal on the e-mail messages, so everything she types in a new message is double spaced.

  2. #2
    2 Star Lounger
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    Re: New mail default style/format (Outlook 2000)

    I'm not 100% sure but I believe that the paragraph style can only be applied to email in the HTML format. To change the format back to "normal" click on "Tools"->"Options"->"Mail Format" and beside the option "Send in this message format" select anything other than "HTML".
    Hope this helps.
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  3. #3
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    Re: New mail default style/format (Outlook 2000)

    Yes your right on that but the user persists on wanting to use html so as to have the stationary. I already ruled out the stationary itself as the problem because I can use it just fine on my pc.

  4. #4
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    Re: New mail default style/format (Outlook 2000)

    Select ALL of the email, then go to the menu, Format, Style and select "Normal" as the style. This should be back to the normal style.

    However is this user using MSWord as their editor?
    If so, the email template has been changed to the double spacing, and one needs to go and change the template.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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