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  1. #1
    New Lounger
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    Black highligted lines: Bug? (office XP)

    When the client presses the space bar, the whole line goes black, and then serveral below it. I ran the repair function but no change. I was not keen to re-install as the phones were out and I was expecting rego problems. Has anyone met this... anything I should clean from the registry if I do re-install. I could stop it by going Format/Background/no-fill, but the page was a foul grey and it had to be done each time she opened a file.

  2. #2
    Super Moderator
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    Re: Black highligted lines: Bug? (office XP)

    Is Word's 'Extend' function switched on? You should be able to tell by the letters 'EXT' on the status bar (bottom of screen) being switched on instead of being greyed out.
    Cheers,

    Paul Edstein
    [MS MVP - Word]

  3. #3
    New Lounger
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    Re: Black highligted lines: Bug? (office XP)

    Yeah, well, that's what I wondered when she told me! No such luck :-( If only it was that easy, hey!

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Black highligted lines: Bug? (office XP)

    > I could stop it by going Format/Background/no-fill, but the page was a foul grey and it had to be done
    > each time she opened a file.

    I never noticed that command before (I use Word 2000). When I specify a fill color, it flips me from Normal view to Web view. It wouldn't surprise me to learn that Word 2002 continues to have problems with HTML editing. I'm not sure if the "foul" color is saved in Normal.dot or another template, rather than in the documents themselves, but she could try opening Normal.dot directly and checking/re-saving. Maybe the color represents some aberrant fill or tiled graphic?

    Unless your client needs to edit in Web view, why not use Normal or Print Layout view? Does that help?

  5. #5
    5 Star Lounger
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    Re: Black highligted lines: Bug? (office XP)

    I've read that Word can have such problems if the color depth in Windows is set to only 16 colours. In that case, setting a higher color depth should do the trick: right-click on Desktop, > Properties > Settings > 256 colours (or higher).

    <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>Klaus

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