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  1. #1
    2 Star Lounger
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    Importing Contacts,Profiles Problem? (2000 SR1)

    I have generated a PST file with multiple subfolders for some contatcs and am trying to walk someone else through importing them. I get all the way to selecting the PST file and he gets an error message 'Profiles for the information services must be set prior to use' and he can go no further. I have seen this before and can't remember what caused it and how to get around it.
    Any help wil;l be appreciated.
    Gaddy

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Importing Contacts,Profiles Problem? (2000 SR1)

    I don't know the answer to your question. However, as an alternative, you could have the person open the additional PST directly (File|Open|Personal Folders...), drag and drop the contacts, and then close the PST. Not sure if there is an advantage to using the import feature.

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