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  1. #1
    Lounger
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    ReEnter Password (Outlook XP SP1)

    We have a single user who is continually prompted for her password every time Outlook starts. We have a single domain, with 2 Branches: 1 in Belfast and 1 in Derry. This user is in Derry.

    I thought that perhaps 'Logon network security' was causing a problem, but both of our Settings are the same: Password Authentication.

    We are both on Windows 2000 Servers/XP Clients.

    As this user is Authenticated when she logs on to the Network, why is Outlook requested her password each time?

    I even got her to delete her profile and create a new one, but Outlook still asks her to submit her password each time she launches it.

    Does anyone have any idea why she is the only person in either office required to do this?

    Any advice is greatly appreciated.

    Thanks in advance.

    Brian

  2. #2
    Platinum Lounger
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    Re: ReEnter Password (Outlook XP SP1)


  3. #3
    Lounger
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    Re: ReEnter Password (Outlook XP SP1)

    This article refers to POP3 accounts. Does it also affect Exchange?

    Thanks [img]/forums/images/smilies/smile.gif[/img]

  4. #4
    Platinum Lounger
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    Re: ReEnter Password (Outlook XP SP1)

    it takes the place of the old pwl file in older OSs and affects anything that uses a password - when the protected storage key is deleted all saved passwords are gone. It does little good to delete just the mail related keys... i've tried it more than once, in hopes of saying the other passwords. <img src=/S/sad.gif border=0 alt=sad width=15 height=15>

  5. #5
    Lounger
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    Re: ReEnter Password (Outlook XP SP1)

    Thank you.

    As always, your help is greatly appreciated, and your knowledge astounding! [img]/forums/images/smilies/smile.gif[/img]

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