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  1. #1
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    Vidio & Voice Calling

    Can any one help me or point me in the right direction. I can not use vidio or voice on Microsoft Messenger or Netmeetting. I am hooked up to Verizon DSL . I am using XP Pro. Verizon says it is not them. <img src=/S/bananas.gif border=0 alt=bananas width=33 height=35> What Ever! What can I do? <img src=/S/hairout.gif border=0 alt=hairout width=31 height=23>

  2. #2
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    Re: Vidio & Voice Calling

    Are you using a router or firewall? If so, it's a very well known issue and Verizon is correct, it's not their fault.

    You may need a router that is UPnP capable, or open the proper ports on the firewall or taking the machine into the DMZ to use voice and video. (Most people would rather give up voice than use the DMZ.)

    We may be able to give more specific help if you post in the WinXP forum and include any information about firewalls or routers you use.

  3. #3
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    Re: Vidio & Voice Calling

    I have two computers Networked { Verizon DSL Modem running through a Comp USA Router( not UPnP) type}. Don't believe I have any firewalls up.But then, maybe I am missing something.Are you saying that If I use a UPnP router it would work? And what other settings could I check first. Oh and by the way I have taken and hooked my Computer up directly to the Verizon Modem ( no router ) and it still wouldn't work.
    And I did post this in XP but nobody will reply.( See Vidio & Voice In XP) <img src=/S/bash.gif border=0 alt=bash width=35 height=39>

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Vidio & Voice Calling

    Many broadband routers impersonate your network card and run a private network inside. That is, your computers have addresses like 192.168.0.1 rather than the address assigned by the ISP, which is taken over by the router. As part of this process, the router acts as a kind of brute force firewall by not translating incoming requests to private addresses.

    You might need to configure the router to pass through selected ports for the services where you want to your computer to operate as a server (you never need to open any ports to operate only as a client). Probably Microsoft has part of the instructions on the knowledge base (esp. as to the ports that NetMeeting uses), but you'll also need the documentation or help for the router to get everything working.

  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Vidio & Voice Calling

    I just set up NetMeeting 3.0 for Windows 2000. In the help, it says: "Audio and video features are not available during secure calls because NetMeeting does not encrypt audio and video." If you require secure calls (Tools|Options|Security|General), this could explain why those features don't work. Didn't see any other obvious troubleshooting info.

  6. #6
    Plutonium Lounger Leif's Avatar
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    Re: Video & Voice Calling

    Cross-posted and also replied to in Post 160666 - further responses there please!

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