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  1. #1
    New Lounger
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    Change margins in print preview (Excel 2000 SR-1)

    <img src=/S/scratch.gif border=0 alt=scratch width=25 height=29>

    Does anyone have any information on what would cause a pc to hang when changing the page margins from the Print Preview window? PC is running Windows NT as the O.S., Excel 2000, SR-1.

    Specifics:

    User clicks on the Print Preview toolbar button and turns on the Margins. User moves margins to desired area and clicks Close. PC then hangs...sometimes indefinitely, sometimes a few minutes. During this time, user may also lose their print driver. This happens with all Excel documents; Excel has been de-installed and re-installed as well.

    When user goes through File/Page Setup and makes margin changes, changes take effect without any problems. It seems to be just accessing the settings via the Print Preview button.

    Any insights?

  2. #2
    New Lounger
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    Sep 2001
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    Re: Change margins in print preview (Excel 2000 SR-1)

    You didn't mention the type of printer. If it is anHP laserjet I have found installing the most uptodate drivers for the printer removes the problem you mention.

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