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  1. #1
    Silver Lounger
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    Self Shutdown (Windows XP Pro)

    Hi All
    I have 5 laptops running Windows XP Pro, one of them just keeps closing down for no reason, or is there?
    Any help please

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    If you are a fool at forty, you will always be a fool

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    Uranium Lounger
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    Re: Self Shutdown (Windows XP Pro)

    Try disabling power management first. It could be a weird ACPI problem....if that stops it from happening, re-enable one thing at time.

    What brand laptops? Are they all the same model, and if not what is the one that is shtting down??
    -Mark

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    Re: Self Shutdown (Windows XP Pro)

    HI WyllyWylly

    All laptops are the same Acer 223X C1 At the moment they are all on the road, when this one comes back in will try what you suggest.
    Thanks in the meantime
    If you are a fool at forty, you will always be a fool

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    Plutonium Lounger
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    Re: Self Shutdown (Windows XP Pro)

    Mark, I'm replying to the "questioner" so he'll get notified, but for your comment: do you think it would be worthwhile to boot the machine from a DOS or whatever boot disk and let it sit idle for a couple of hours to see if it flakes out due to some hardware shortcoming? He didn't say how old the machine(s) is (are), are they still under warranty. When it dies on him, is it just sitting idle in Windows or is it quitting while performing "stuff" in Windows?

  5. #5
    Uranium Lounger
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    Re: Self Shutdown (Windows XP Pro)

    I don't think that booting to DOS would be a good test situation, simply because DOS is Real-mode, 16 bit, and Windows is 32-bit flat mode - in terms of operation, they're completely different animals. The other reason is that I doubt it's a physical hardware. As nice as these advanced power management features are, they are notoiriously fickle and when you allow a fickle piece of software to control the on/off switch, you've got a recipe for an interesting experience. Disabling power management from within Windows should tell us whether we need to look for a hardware problem or not while not creating downtime for the user.
    -Mark

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    Plutonium Lounger
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    Re: Self Shutdown (Windows XP Pro)

    As Colonel Potter was wont to say: Okey Dokey!

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    Re: Self Shutdown (Windows XP Pro)

    Do you mean a proper shutdown or does it just turn itself off?

  8. #8
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    Re: Self Shutdown (Windows XP Pro)

    Hi

    Firstly the laptop is only 3 months old and the answer to the question is that it performs a proper shutdown just as if you clicked on the shutdown Icon

    Weird Eh
    If you are a fool at forty, you will always be a fool

  9. #9
    Uranium Lounger
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    Re: Self Shutdown (Windows XP Pro)

    Weird - yes. Unique - no. I just recently had the same thing happening with a new Epox motherboard, except that it decided to hibernate whenever it felt the need. Disabling power managment fixed it, and no word yet from Epox on whether or not it's a BIOS issue (had one of those too).

    Braddy, I didn't think to ask, can you make sure all the notebooks share the same BIOS revision?
    -Mark

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    Re: Self Shutdown (Windows XP Pro)

    Hi again

    I'm not sure about the Bios Revision as all the Laptops are out on the road, so it will take some time to check them out, but I will start with the problem child first and check the power management. Incidentally talking of Bios Revision I have only tried this once with deadly consequences, is there a site where I could pick up decent instructions how to do this?
    If you are a fool at forty, you will always be a fool

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    Re: Self Shutdown (Windows XP Pro)

    "Bios Revision " each maker has different instructions. So you need to go to the Mother board web site and find their instructions.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Self Shutdown (Windows XP Pro)

    Hi Dave

    Thanks for the info I will give it try
    If you are a fool at forty, you will always be a fool

  13. #13
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    Re: Self Shutdown (Windows XP Pro)

    When you are referring to disabling power management, are you referring to the power schemes and such in the power options properties? I have found that many laptop problems w/ shutting down/standing by/hibernating originate there. Disabling power mgmt in BIOS and allowing windows to handle it based on prefs you set seems to alleviate these problems.

  14. #14
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    Re: Self Shutdown (Windows XP Pro)

    <hr>When you are referring to disabling power management, are you referring to the power schemes and such in the power options properties?<hr>
    yes
    <hr>Disabling power mgmt in BIOS and allowing windows to handle it based on prefs you set seems to alleviate these problems<hr>
    A great number of people don't feel comfortable pfutzing around in the BIOS - and some would be challened to tell you what the BIOS is at all. Disabling it from within Windows is always my first step, because it's a) easier and [img]/forums/images/smilies/cool.gif[/img] tells me if it's software related. The ACPI specification is intended to allow the operating system to communicate with the BIOS anyway, so either method works.
    -Mark

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    Uranium Lounger
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    Re: Self Shutdown (Windows XP Pro)

    Braddy....head over to Wim's BIOS page and check around. And as Dave suggested....make sure you go to the manufacturer's site. They typically have detailed instructions on how to do this. I don't think you need to worry, unless you flash the wrong image!
    -Mark

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