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  1. #1
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    IE closes on index.htm (5.50)

    Hi all,

    A mystery is to be unraveled and hopefully a solution will be posed.

    My PC user group is redoing its web site. I am the tester. I just loaded IE 5.50 from an Office 2000 (SR1, I believe) CD onto a new PC at home (the PC is about 4 weeks old now). Let's call the user group's web site a.b.com.

    To access the existing site, you can type a.b.com or a.b.com/index.html. Great. Works - no problem either way.

    Per our web master, to access the site under construction, I need to enter a.b.com/index.htm. I can't seem to do that from the new PC. When I type that URL, IE closes for an error in User.Exe. I can try to fool it in any number of ways but to no avail. For example:
    - type a.b.com to go to the old site and then add "/index.htm" (w/o the quotes) in the address bar
    - open an application like Word, type a.b.com/index.htm and click on it
    - send myself an email with a.b.com/index.htm and click on it
    - have the web master send me email with a.b.com/index.htm and click on it
    - go into the registry (yes, these URLs that you type are stored there) and modify the value to a.b.com/index.htm (which is what it appeared to be anyway)
    All of these fail on my new PC. But they work for her. They work for me on my work PC (same IE 5.50 from Office 2000 SR1 - well not same CD).

    Yet I can click on some other c.d.com/index.htm and no problem. My web master sent me some, there are others on the existing web site that I've tried (e.g., a.b.com/guestbook.htm) and they all work fine.

    This seems to suggest the problem is with what is actually in that file. Any thoughts?

    While I'm at it, what is the difference between a.b.com/index.htm and a.b.com/index.html?

    TIA

    Fred

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    Re: IE closes on index.htm (5.50)

    IE seems to be thinking too hard. Try turning off searching from the address line (assuming it's on) and see if that helps.

    From the browser's perspective, there should be no connection between two differently-named files. Each should be accessible independently of the other. If you were to use the FQDN (fully qualified domain name) only, the server would tell your browser which page to load (e.g., index.html, default.htm). It is not the browser's place to try different guesses.

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    Re: IE closes on index.htm (5.50)

    Jefferson,

    I'll have to wait to get home to see what option is set for this (I assume you mean the set under Advanced Options for "Search from the Address Bar".)

    On my 2nd question, are you saying that the server associates some file, which the web master creates and specificies, to be the file to execute/open if you only type a.b.com? So I could specify anything even tho most people use "common" file names like index.htm or default.html? I could use something like fred.htm or fred.html, for example, as long as I specify this to the server (however that's done)? That might also suggest that I could use something like virus.exe? Is there any difference between a .htm and a .html file (regardless of whether they are the default for the site?

    Thanks.

    Fred

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    Super Moderator jscher2000's Avatar
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    Re: IE closes on index.htm (5.50)

    On my 2nd question, are you saying that the server associates some file, which the web master creates and specificies, to be the file to execute/open if you only type a.b.com? Yes So I could specify anything even tho most people use "common" file names like index.htm or default.html? Yes I could use something like fred.htm or fred.html, for example, as long as I specify this to the server (however that's done)? Yes That might also suggest that I could use something like virus.exe? Maybe; CGI scripts are typically either an .exe or a .pl (Perl script), and some sites do this for browser detection. Is there any difference between a .htm and a .html file (regardless of whether they are the default for the site)? Nope. I think .htm exists because of the legacy DOS 8.3 naming convention.

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    Re: IE closes on index.htm (5.50)

    You did NOT state what OS your running with this 4 week old machine?

    If you are using IE 5.5 on a XP OS, this may be your problem.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: IE closes on index.htm (5.50)

    There is also the possibility that you're trying to access an FTP server with an HTTP url. The former would require access parameters, such as username and password.

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    Re: IE closes on index.htm (5.50)

    Dave,

    No go. Decided against XP in favor of Me. Twisted store's arm to get Me since we have some peripherals for which drivers weren't available for XP.

    Fred

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    Re: IE closes on index.htm (5.50)

    MerC,

    No go on this one either but good try. I can access the site from other PCs (my other home PC running IE 5.00 and my work PC running IE 5.50). Try it yourself - it's not proprietary - it's the web site for our computer user group (www.bcug.com/index.htm). This link is to the new site that will cut over on July 31. If you go to just www.bcug.com, that will go to our old site (same as www.bcug.com/index.html).

    Fred

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    Re: IE closes on index.htm (5.50)

    Jefferson,

    I tried a few things on the home PC along the lines of what I think you suggested might be the problem. I tried all 4 options of what to do when searching from the Address Bar (under the Advanced tab of Tools | Options) about 1/2 way down in the set of options. None of the settings solved the problem. That is, IE 5.50 closed when I entered a.b.com/index.htm (now known as www.bcug.com/index.htm) with the same Error in User.Exe.

    This seems very strange.

    Other ideas?

    Fred

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    Re: IE closes on index.htm (5.50)

    The new page uses Java to render the button animation in the nav bar. Try this:

    Main Page Only: http://www.bcug.com/NEWPAGES/main.html

    Nav Bar Only: http://www.bcug.com/NEWPAGES/menu.html

    Not sure what JVM you are running on the problem PC, but it might need an update. Alternately, you could disable Java on the machine (for the Internet zone). Unfortunately, this totally knocks out the navigation system. Something for the developer to think about!
    Attached Images Attached Images

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    Re: IE closes on index.htm (5.50)

    Hi Fred
    Both the URLs Jeff provides for your site work fine for me. I now know exactly where to park when visiting Brookdale Community College.
    To find out what JVM you have , open the Run command line from the start menu and type WJView. You should have 5.00.3805. MS no longer makes it available from its download sites, so you'll need to get the version from Sun Systems.
    What a great pity you chose ME instead of XP. I have a feeling that someday soon you may yet change, unless you're heavily into video editing and such media stuff.

    ps : I signed your guestbook in duplicate - once by mistake in trying to correct a typo. Would you please delete the first one?

    Rgds

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    Re: IE closes on index.htm (5.50)

    Jefferson,

    Thks for the response.

    What is JVM? (Java Virtual Machine?) How would one find out what JVM one is running?

    Fred

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    Re: IE closes on index.htm (5.50)

    ...read the post immediately above your question. Saves a lot of time if you read ALL the replies in a thread...

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    Re: IE closes on index.htm (5.50)

    MerC,

    Thks for the info. I'll check out the JVM I have.

    Actually the reason for choosing ME was to support 2 or 3 older devices AND, you guessed it, my wife will be doing video and media editing. I actually set up a separate partition to load XP so we can play around with it. Maybe we will switch to XP for our main OS in the future (we already replaced 1 of those older devices anyway by buying a new scanner).

    As far as the guestbook, I'll take care of it. I'm not sure anyone ever asked for an entry to be deleted so I wouldn't worry.

    As far as reading all the responses: I have long ago suggested that a responder be able to direct his/her response to multiple people. I noticed your response on JVM went to Jefferson; it would have been useful if you could have directed it to me as well w/o having to enter 2 emails. I am in the mode of reading the responses that come to my email directly. I know that might result in missing some responses to me that go to other people. I also could set up the thread to watch it but usually don't think of doing this.

    Whenever you're around Brookdale, do drop by - now that you know where to park <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    Fred

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    Re: IE closes on index.htm (5.50)

    Hi MerC,

    Been to Brookdale lately? <img src=/S/grin.gif border=0 alt=grin width=15 height=15> I think we got your duplicate guestbook posting deleted - created a little confusion with our web masters.

    Saw your response on a thread today about JVM and IE6 with Braddy60. Slightly confused about what happened and how things got fixed. Now that we cut over, not only do I have problems still but some other members are having problems. For example, they can't get the pane with the nav buttons.

    - you got new HD but couldn't get JVM from MS
    - you got JVM from Sun and loaded it although, from next step, this was not as widely known within Windows as it could/should have been.
    - WJview didn't work with Sun as JVM. Not sure what this means. When I try to run WJVIEW on my Win 98 machine with IE5.00, it says it can't find WJVIEW or one of its components. This certainly could qualify as not working. Or did WJVIEW run but not return anything (since loading Britannica 2002 put in "an MS version of JVM because it couldn't find one pre-loaded")? Shouldn't I have WJVIEW on my PC with IE 5.00?
    - install Britannica 2002 which, it seems, installed an older version of JVM from the Britannica CD. Should one assume that the Britannica install process should have looked for an installed version of JVM and not find one (just as WJview failed to find it)?
    - now WJVIEW finds the only JVM that Windows knows about - the older one from the Britannica install
    - AutoWindows Update adds some upgrades one of which plugs a hole in the JVM. OK, that could work for me too if loading the Sun version doesn't do it all. So how does one invoke AutoWindows Update?

    And what happened to the Sun version? Is it just taking up space on your new HD?

    Fred

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