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  1. #1
    2 Star Lounger
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    synchronizing address book

    Hello, I've been trying to synchronize my addr. from my Palm 100 to my "PalmDesktop". It has imported all my calendar data, Notes and Tasks but NOT the addr. Also, how can I get my contacts from Outlook into my Palm? Can anyone help me with that please? Thank you, Tira

  2. #2
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    Re: synchronizing address book

    I'm using a venerable Palm IIIc, so there may have been changes with the newer ones, but I'm pretty sure you can synchronize your PDA with only one of either Outlook or the Palm Desktop. That is generally a choice you make when you first install the Palm desktop software on your computer. The CD that came with your PDA probably also included PocketMirror by Chapura - may have changed a bit over the last few years to another title - but that is the synchronization conduit you need to synch with Outlook. Once you've done that, you can't use the Palm Desktop without a complete uninstall and reinstallation of the software.

    As far as the address book synch, you may want to check setup and custom on the desktop menu to ensure address book is set to have the address book synchronized.

    As far as using the Outlook Contacts, your choices are, if continuing to use the Palm Desktop, to, unfortunately, manually copy them into the desktop address book, or into the PDA itself for later synchronization.

    If you want instead to synch with Outlook, you'll need to uninstall and reinstall the software, and designate Outlook as your choice. Be aware, however, that if you're on a network with a global Outlook Address List populated by the network administrators, that the Palm won't show the actual e-mail addresses, but the alias used in the Global list - at least that's the case with my Palm IIIc (e.g John Smith, vice john.smith@acmecompany.com).

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    Re: synchronizing address book

    Dave is correct about the either/or scenario with Outlook and Palm Desktop. My advice is to ditch the Palm Desktop - it's a weak PIM and doesn't have the e-mail capability of Outlook. My guiding principle with this stuff is to convergence as many functions into one piece of software that it can effectively handle. (That being said, use of Outlook requires fastidious updating of MS vulnerabilities and anti-virus definitions - but that almost goes without saying.)

    If you decide that Palm Desktop is your PIM of choice, you could export your Contacts from Outlook into a comma separated values file (.csv) - it should be under File | Import/Export - something to that effect, and you will be led through the steps. The Palm Desktop will have a corresponding menu item under the File menu for importing that .csv file. Both programs' Help files will have good documentation on this. Good luck.

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    Re: synchronizing address book

    Hi Dave and Keely,

    Thanks so much for your input. I'm afraid I'm not quite sure what option I've selected when I installed it. I thought once I install it, I can send the info from my Palm to the Palm Desktop and vice versa. I was able to get the calendar info synchronized - Palm to Palm Desktop to Palm. You said that I'd have to reinstall the Palm Desktop, which means that, what I've typed into the Palm Desktop would be lost, right?! . I'm not on a Network but use it at home. Wouldn't really be too big of a deal as I haven't, on purpose, put in too many addresses as I just wanted to see how I can make it work. But the Palm won

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    Re: synchronizing address book

    If you're using the Palm desktop PIM (Personal Information Manager) that would have been the default option when you installed the software. To use Outlook, you have to deliberately select it on loading software.

    Outlook is, as Keely says, a much more powerful PIM, but whether you want to use it is entirely up to you. If you're not on a network, and therefore not using Outlook for scheduling appointments, using global adress books,etc, there's no pressing need to switch to Outlook.

    If you do, as mentioned in my earlier post, you have to uninstall the Palm software, restart the computer, and then reinstall it, watching for the option to use Outlook rather than the Palm Desktop. The manual that came with the Palm should explain this.

    If you don't do anything drastic to your Palm PDA (i.e. a hard restart, which clears all data), when you next synch the PDA with Outlook, the synch conduit will take all the data/info in the PDA and put it in the right folder in Outlook - I've just done that with my PC and Palm.

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    Re: synchronizing address book

    Tira, from what you say it appears that you are using both the Palm Destop PIM, and also Outlook. Whether you decide to move to Palm Desktop or Outlook as your PIM, my best recommendation is: don't use both, use only one or the other!

    If you selected Palm Desktop as your default PIM when you installed the Palm software, you can look up your HotSync settings from either the Palm Desktop under HotSynch, Custom, or from the HotSync Manager, right click the tray Icon, select Custom. From either you'll get a screen like the attached (which is mine using Outlook, and may show some things that you don't use, and may not show some things you do use). This tells you what your defaults are and allows you to change them. Is Address Book set to Sync from Palm Desktop?

    Also, if you decide to use Palm Desktop, Keely's recommendation to import all your OL contacts in a single CSV file will be best for moving a number of addresses/contacts. But I noticed that Palm Desktop also imports Outlook VCard files which can be created from Outlook -one-by-one- by opening each Outlook Contact and clicking File, Export to VCard, etc., and then importing each VCard file into the Palm Desktop (a pretty tedious process).
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    Re: synchronizing address book

    Thanks for all your help. I have now uninstalled Palm Desktop and reinstalled the software to use Outlook to sync my Palm. Now, when I sync it eventually gives me the msg. "PcketMirror for MSOutlook - Unable to communicate with Outlooks OLE Automation intefface. Try to restart Outlook". I have done that several times but it still doesn't work. Has anyone seen this error msg before and what do I have to do to finally get it to work? It's really frustrating and I'd appreciate any help.

    Thanks,
    Tira

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    Re: synchronizing address book

    Are you sure you HAVE that PocketMirror software? The reason I ask is that I'm a fairly new Palm user and the m515 (color) model Palm I bought doesn't come with PocketMirror! Since I had been using Outlook previously and don't like it (sorry Keely) I did have to export my contacts from Outlook to a .CSV file and then import them into the Palm Desktop software. Worked like a charm. Unfortunately, I couldn't do the same thing with my Outlook calendar, so I had to type everything in to the Palm Desktop software.

    Just in case you change your mind and decide to use the Palm Desktop software again, be sure you check their web pages. There is a version 4.1 of that software available. Just to give you something to compare to, here's a screenshot of what my HotSynch Custom screen looks like (using Palm Desktop)...
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  9. #9
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    Re: synchronizing address book

    Good question, Al, though I thought that Tira's error message appears to be generated by PM.

    Tira, to check Al's question, see if you have the little Chapura Settings Icon that looks like a little PDA in your menu, as shown here attached, last item.

    And, when you uninstalled Palm DT, are you sure that you completed the reinstall including the PM install and redirction of PM to Outlook?

    As to the error, I have never received it, and haven't a clue. Have you cleaned up your *.PST lately (using the inappropriately named "Inbox Repair Tool", aka 'scanpst.exe')?
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    Re: synchronizing address book

    Tira, did you look at this FAQ # PM097 on the Chapura Website?
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    Re: synchronizing address book

    <hr>Since I had been using Outlook previously and don't like it (sorry Keely)<hr>
    Hey, no need to apologize to me, BigAl. I don't use Outlook anymore either. I just think it's a bad idea (and usually impossible) to sync different elements of PIM data from different applications. Direct violation of the KISS principle. <img src=/S/yep.gif border=0 alt=yep width=15 height=15>

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    Re: synchronizing address book

    John, I finally got around to work with my Palm. Thanks a lot for your help and the link. It did take me quite a while until I FINALLY got it to work, as I had to run fixedit and make a couple of more changes. The link you gave me has some great tips.

    Thanks again,
    Tira

  13. #13
    Uranium Lounger
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    Re: synchronizing address book

    "fixedit"? Do you mean RegEdit? Just curious.
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    Re: synchronizing address book

    Sorry, John, Fixmapi.exe not Fixedit. Basically I had to find the Mapi32.dll file, rename it, run Fixmapi.exe. Also, in Run I typed "outlook /resetfolders" which reset my Outlook settings. I needed to install the new version of PicketMirror 3.0 as mine was 2.0. It took a while until I finally figured it all out. If you'd like to read up on it.
    FAQ #PM127 and #PM123 on the Chapura site.

    Well, it worked and I can FINALLY sync.

    Thanks,
    Tira

  15. #15
    Uranium Lounger
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    Re: synchronizing address book

    Wow. If I ever have these kind of sync troubles I'll ask YOU for advice! <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15>
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