Results 1 to 6 of 6
  1. #1
    2 Star Lounger
    Join Date
    Mar 2002
    Location
    San Clemente, California, USA
    Posts
    112
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Import Criteriea (outlook 2000)

    I am unclear. When importing contacts from another PST file I am asked if I want to Update, or create/allow duplicates.

    What criteria does Outlook use to determine if a record is already in the database and how does it handle the update. Will it overwrite any field in the current record form the imported record. , just empty fields or is there a time stamp on each field for update from.

    The big question is really about the criteria for determining if a record is already present. I couldnot find any knowledge base to help me.

    Thanks

  2. #2
    2 Star Lounger
    Join Date
    Jul 2002
    Location
    North Dakota, USA
    Posts
    184
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Import Criteriea (outlook 2000)

    Hi Gaddy,

    I see no one answered your questions, but I'm wondering if you found an answer anyway. I'm wondering the same thing. What fields does Outlook check to determine if a contact is a duplicate or not?

    Thanks.
    Sarah

  3. #3
    5 Star Lounger
    Join Date
    Dec 2002
    Location
    Perth, Western Australia, Australia
    Posts
    730
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Import Criteriea (outlook 2000)

    If you open Outlook Help, and enter "duplicate contact" in the "Answer Wizard", all shall be revealed! Well, not quite all, but hopefully enough to get by on. Most relevant to you should be "Resolve a duplicate contact" and "What happens when you merge duplicate contacts".
    <font face="Comic Sans MS" color="blue">TimOz</font>
    <img src=/S/flags/Finland.gif border=0 alt=Finland width=30 height=18> <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

  4. #4
    2 Star Lounger
    Join Date
    Jul 2002
    Location
    North Dakota, USA
    Posts
    184
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Import Criteriea (outlook 2000)

    Imagine that! Outlook help had the answer! [img]/forums/images/smilies/smile.gif[/img]

    From what I read if a contact has the same name or e-mail address as a new contact, then it's considered a duplicate. If you update the contact with the new contact information it will only overwrite fields in the old contact that are not empty. If the new contact has an empty field and the same field in the old contact has info in it, updating won't overwrite it. From what I read, Outlook doesn't look at the company to determine if the contact is a duplicate.

    If I'm wrong, somebody please correct me!

    Thanks, Tim.
    Sarah

  5. #5
    5 Star Lounger
    Join Date
    Dec 2002
    Location
    Perth, Western Australia, Australia
    Posts
    730
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Import Criteriea (outlook 2000)

    I think you've got it. What I usually do is to set up a few dummy contacts (in this case) and play around with them, to confirm my interpretation. An added benefit of doing this is that it sticks better in your memory.

    Outlook help is surprisingly good. The trick is to figure out where to look, and what to ask. Sometimes calling a spade a shovel helps, and in my case remembering to misspell words (in US english). The same goes if digging around in the Knowledge Base or other info resources. But it's nice to have the Lounge available too. Here, somebody is likely to know the answer, or at least the right question.
    <font face="Comic Sans MS" color="blue">TimOz</font>
    <img src=/S/flags/Finland.gif border=0 alt=Finland width=30 height=18> <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

  6. #6
    2 Star Lounger
    Join Date
    Mar 2002
    Location
    San Clemente, California, USA
    Posts
    112
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Import Criteriea (outlook 2000)

    I love it,
    I ask a question in Aug 2002 and get the answers March 2003. A good question never dies.
    I had surmised that the Email was the primary field of analysis and most of what was delivered but had not found the time to do my own experiments. Thanks for everything.
    WOPR ROCKS! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23>

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •