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  1. #1
    New Lounger balbright's Avatar
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    Adobe Attachments in Outlook (Outlook 2000wSP1)

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29> Hello. I am running Outlook 2000SP1 on a Windows 2000 pc with Adobe Acrobat Reader 5.0 . When I get Adobe attachments via email they look fine. It even shows the attachment to be an Adobe Reader icon. But when I double click on the attachment I get this message/error "System cannot find file". I am able to save the file to my pc. Then I double click the file it opens up Adobe Acrobat Reader just fine.

    I deleted and reinstalled Adobe Acrobat Reader twice but get the same error. I also went in through control panel and uninstalled the Outlook portion of Office but this did not resolve the problem. <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15>

    I would prefer not to have to delete and reinstall all of Office in order to get this fixed. Is there a registry key that I can check?

    Any help would be greatly appreicated.

    Thank you.

  2. #2
    New Lounger
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    Re: Adobe Attachments in Outlook (Outlook 2000wSP1)

    The problem is the spaces in the filename. For some reason this causes a problem for launching from Outlook. I'm not sure if it would be an Adobe problem (in which Acrobat 5.0 might fix the problem) or an Outlook problem (in which case Outlook XP might resolve it).

  3. #3
    New Lounger balbright's Avatar
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    Re: Adobe Attachments in Outlook (Outlook 2000wSP1)

    Thanks for the input. What I ended up doing yesterday was uninstalling Adobe Acrobat Reader 5.0 through control panel. Then
    I edited the registery. (Yes I did back it up first kids.) Then I edited out all references to pdf. Also verified there were no references in the hives to
    Adobe Acrobat. Restarted the pc. Then reinstalled Acrobat Reader.

    It works now.

    I would not recommend this solution for the faint thought as it took me a while to do it.

    Thank you. <img src=/S/cool.gif border=0 alt=cool width=15 height=15>

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