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  1. #1
    2 Star Lounger
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    little 'ads' on dialogs

    This may be old news, but what are the little sub dialogs that have started popping up on my dialog boxes? One "appeared" on my Print dialog in Word several months back (hawking printer cartridges), and now one pops up on the dialog that shows my modem dialup in progress (prompting me to check for high speed access). I don't know where these come from, so I I don't know how to turn them off.

    Thanks!
    Bob
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  2. #2
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    Re: little 'ads' on dialogs

    Hi
    Get Adaware (#18, my site) and run it.

    Click My Sig

  3. #3
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    Re: little 'ads' on dialogs

    I actually have been using AdAware, and it hasn't affected these sub-dialogs. It has stopped (or slowed) the popup ads in the browser, but I still get the annoying things on the bottom of my Print dialog.
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    Plutonium Lounger Leif's Avatar
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    Re: little 'ads' on dialogs

    Have you installed any "Free" software recently? Some isn't as free as you may think.

    SpyChecker may have some clues for what to look for.

  5. #5
    Uranium Lounger
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    Re: little 'ads' on dialogs

    The problem with AdAware, as great as it is, is that it will only find and remove items that are referenced in its signature file. I've actually seen a few drivers released that have the ads embedded. Gak.

    When they pop up, bring up Task Manager (CTRL+SHIFT+ESC) and see what processes are running. I fully expect that they are using IE but something is launching them, and something has to start IE.
    -Mark

  6. #6
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    Re: little 'ads' on dialogs

    Hi
    <hr>It has stopped (or slowed) the popup ads in the browser<hr>
    AdAware doesn't do that : pop-up ads are a different problem altogether : NoAds, amongst others, deals with them. AdAware is used to scan your system (rather like a virus scanner) to spot the spyware it knows about e.g. double-click. I think you may be confusing two different programs, and two different nuisances.

  7. #7
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    Re: little 'ads' on dialogs

    Hmm. AdAware does identify web site cookies and double-click components. I think it considers these spyware because they are saved on your machine. I see your point that it will not stop popups that are coded into the web pages, but it will at least "close the door" so that they don't have a footprint on your machine.

    You have a very useful site, too, by the way. Lots of good utilities!

    Thanks,
    Bob
    Writing Consultant / Word Template Designer
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  8. #8
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    Re: little 'ads' on dialogs

    I didn't see a process added when the dialog pops up, but the spoolsv process does "wake up" when the dialog is displayed. Now I've got an additional one prompting a CD Burning software.

    I'm attaching a sample of the graphic for the curious...

    Bob
    Attached Images Attached Images
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  9. #9
    Uranium Lounger
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    Re: little 'ads' on dialogs

    Bob, that looks to me like it's the driver. The dialog is controlled by the printer driver. Here's what I suggest trying:

    Remove the printer from the system entirely.
    Re-install the stock Windows driver from the CD.

    If the ads go away, then it's pretty conclusive. And if HP is resorting to in-you-face garbage like this, I wouldn't be surprised. Shoot them an email and ask about it while you're at it.
    -Mark

  10. #10
    Super Moderator jscher2000's Avatar
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    Re: little 'ads' on dialogs

    I can't imagine HP doing that. If you click on Order... where does it take you? Leave your wallet behind and bring a gun. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    But more importantly, how did they do this? To hook a dialog involves starting a background process that listens to the messages applications send to Windows. Is there anything in your startup folder or registry key that looks relevant??

  11. #11
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    Re: little 'ads' on dialogs

    Thanks everyone for your help. Turns out it was an app called HelpExpress, which is made by Attune. AdAware had drawn my attention to Attune's Aveo program, which is well-known spyware, and I removed it. Apparently AdAware didn't know about HelpExpress. Once I removed it, the ad-lets went away!

    All of your suggestions and ideas helped me narrow down that it must be something installed on my machine, since none of you were experiencing it.

    Thanks again!
    Bob
    Writing Consultant / Word Template Designer
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  12. #12
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    Re: little 'ads' on dialogs

    Hi Robert
    Glad to see you tracked it down. If you haven't done so already, please let the AdAware people know of HelpExpress and its intrusion.
    Rgds

  13. #13
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    Re: little 'ads' on dialogs

    I mentioned HP as a suspect earlier in this thread due to the recent influx of in-your-face advertising from several major companies. Count me relieved to see that it was not directly their doing.

    Food for thought though - no one but HP is going to pay for HP ads, and I consider it their responsibility to be on the level with their business partners, unless of course the ad came from a third party supplier of ink cartridges (entirely possible and not at all unlikely). <img src=/S/hmmn.gif border=0 alt=hmmn width=15 height=15>
    -Mark

  14. #14
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    Re: little 'ads' on dialogs

    That is exceedlingly interesting. I doubt it is from HP as well. I have never seen anything like that.

    Edit: I finally saw the second page!! I will have to look further into how that was done.

  15. #15
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    Re: little 'ads' on dialogs

    I found this stuff so far:

    http://www.incovadl.com/faq.htm

    And this:

    HelpExpress / Attune (HXIUL.EXE) - Appears to be advertising spyware that displays sponsored ads, e.g. "Buy toner"/etc. messages when you use your printer. No additional information available at this time. Remove by uninstalling "HelpExpress" and "Attune" under Windows' Add/Remove Programs.

    This is also interesting:

    Apparently this is part of a software called "Aveo Attune," which is an automated helpdesk software. It downloads and runs a file called hxiul.exe. Hxiul.exe sets up an uninstall entry in the control panel ("add/remove programs") which can be used to remove HXDL.EXE. This is unconfirmed since there are reports that it will reinstall itself upon removal, a signature indication of a trojan.............

    The Attune program containing the HXDL.EXE is apparently bundled with CorelDraw software. It's been confirmed that the file has been listed on Computer Associates most recent listing of virii and trojans, under the title "WIN32/HXDL AL." View the listing HERE

    Aveo is affiliated with Incova Group Inc. and another company called Alset Inc. Their phones have been reported to be disconnected, and Aveo websites currently show nothing but "under construction" messages.

    A ratings groups called TRUST-e cited Aveo in violation of the privacy agreement, and to order its privacy seal off its websites. For more info on the violation, go HERE.

    Aveo has now been bought up by Cyberfast according to this Yahoo! Article...

    Cyberfast has received considerable amount of criticism regarding their business practices. For more info, visit HERE and HERE.

    Here is a preliminary fix (discovered in Usenet) to remove the "trojan" until antivirus vendors update their virus signature files to include HXDL AL:

    1) Run MISCONFIG -> Startup - Uncheck AttuneClientEngine (this will prevent HXDL.EXE from being re-downloaded)

    2) Reboot from startup disk choosing minimum boot and delete all HXDL.EXE files and rmdir alset and all subdirectories.

    3) Reboot to Windows.

    4) CAREFULLY edit the Registry to remove the appropriate keys for HXDL.EXE

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