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  1. #1
    Star Lounger
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    Can't Forward JPG's (Outlook 2000)

    When I try to forward "some" JPEG's from a certain sender, to my wife (she uses OE 5), or to anyone else, the attachments never make it. I can forward from other senders ok. The forwarded message shows in Sent Items, complete with the attachments. I can forward to myself, and to a Yahoo! account with no problem.
    If I copy/paste the attachments, or even Insert from the HDD, I can send them, but they show/display as open pictures, not as attachments.
    I can send her HTML newsletters (Langa & Woody"s), and they do great!
    Ideas?
    David Carter

  2. #2
    4 Star Lounger pccoyle's Avatar
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    Re: Can't Forward JPG's (Outlook 2000)

    Could the destination have attachment filtering software running, as we do?
    <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15> <img src=/S/flags/NewZealand.gif border=0 alt=NewZealand width=30 height=18>
    Paul Coyle
    Approach love and cooking with reckless abandon

  3. #3
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    Re: Can't Forward JPG's (Outlook 2000)

    My wife and I have an account with a local ISP, and use the same PC...just different mail programs. The trick is...I can forward messages containing JPG's from other senders, and everything works as it should. But twice, I tried to forward messages (from a particular sender) with JPG attachments to my wife and another person. Neither got the attachments, just the text. They show up in my Sent Items, attachments and all. As I said, I can forward them to myself and a Yahoo! account fine. I think there is "something" about this particular sender...but what???? Since I can forward messages/JPG's/HTML's from other senders to my wife and others, I am at a loss as to settings/filtering rules, etc. The other sender does use Outlook (2000 I think); my wife uses OE 5, and I use Outlook 2000.
    David Carter

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Can't Forward JPG's (Outlook 2000)

    Any pattern in the mail format: plain text vs. HTML vs. RTF?

  5. #5
    Star Lounger
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    Re: Can't Forward JPG's (Outlook 2000)

    The Header Info says Content-Type: multipart/mixed;
    boundary="----_=_NextPart_000_01C23C7A.E0749A90"
    Other messages say "Pain Text", etc.
    I really don't know what he uses. The messages are usually forwarded from a third party. This came to my attention because my wife and I share a PC on the same ISP. She gets forwards/Jpg's/Mpg's from other senders fine. Nothing gets filtered, etc.
    If I copy/paste the attachments or insert them from the HDD, I can send them to her account fine. BUT...they show up as attachment icons AND they show up as open/displayed pictures in the body of the email.
    I use Plain Text to send...she was set to HTML. But this one sender is the only problem for receiving/reading.
    David Carter

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    4 Star Lounger
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    Re: Can't Forward JPG's (Outlook 2000)

    <hr>But this one sender is the only problem for sending/reading<hr>
    Perhaps this particular sender has his/her settings on Plain text, which would mean the image would show up as an attachment rather than within the email.

  7. #7
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    Re: Can't Forward JPG's (Outlook 2000)

    I have thought that something is unusual about the sender's settings or the original message encoding...the trick being that the attachments never get to whomever I FORWARD to...unless I forward to myself.
    The work-around is to save the attachments, and then insert them into a new message. This is really just a what the ##*&! is going on question.
    David Carter

  8. #8
    4 Star Lounger
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    Re: Can't Forward JPG's (Outlook 2000)

    I use Outlook 98 without any such problems at all. Have you tried the MS online help web site? Just do a search for Outlook 2000 and see if there is any joy there.
    http://search.microsoft.com/default.asp

  9. #9
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    Re: Can't Forward JPG's (Outlook 2000)

    Thanks for your comments. I searched "some" via Technet/Knowledge Base...a lot like following clues to the Holy Grail or the Fountain of Youth.
    Joy? One will most likely find joy in Mudville long before finding it in Redmond....see "Casey At the Bat".
    Thanks again.
    David Carter

  10. #10
    Super Moderator jscher2000's Avatar
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    Re: Can't Forward JPG's (Outlook 2000)

    On the format, a simpler way to determine what Outlook 2000 thinks it is is to look for the parenthetical at the end of the title bar when you open the message. Commonly, it will say (Plain Text), (HTML) or (Rich Text).

    If you wouldn't mind, paste an example of the entire "Internet headers" you find under View

  11. #11
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    Re: Can't Forward JPG's (Outlook 2000)

    Here's a thought: It could be the attachment encodeing.
    Not all email system like MIME, which is the default for most windows based email programs.
    When composing the message (if you are using normal Outlook, I can't remember how to do this in OE) select File>Properties and click on Send options.
    You should have the option to change the attachment format in the email
    Experiment with the various formats to see if this resolves the problem.

    Hope this helps!

  12. #12
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    Re: Can't Forward JPG's (Outlook 2000)

    I have deleted all the messages from the "problem" sender. There were three messages with attachments, and none of the attachments would forward. My Outlook is set to send in HTML. When I get more, I will send the header info.
    The problem might be with MY settings, but forwarding attachments from other senders presents no problem.
    David Carter

  13. #13
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    Re: Can't Forward JPG's (Outlook 2000)

    Thanks to everyone for the ideas...when I get another email from this sender, I will scour the headers, my settings, the moon phases and tide tables.
    David Carter

  14. #14
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    Re: Can't Forward JPG's (Outlook 2000)

    all messages with attachments should have that in the header. look on down the header - does it say content type image/jpg or content type application/octet-stream?

    for some reason outlook and express both put some photoshop jpg's in as octet stream and they don't always display correctly. This is the first i've heard of forwarding problems with octet-stream, but nothing surprises me about outlook.

    the other thing to check is the charset used - look in the header for it. if it says "user-defined" that's the problem. Outlook usually crashes when replying to user-defined. Ask the sender why they are using user-defined and ask them to change to western european (iso). 99.9% of users don't have a reason for using user-defined, let alone a good reasom. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> they change it only because they can...

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