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  1. #1
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    Corrupt Netscape e-mail (Netscape)

    I'm trying to help my dad, so I don't know the exact version. His e-mail is corrupt...he gets a GFP when he tries to go into it. I just found out that he has been keeping over 5 years worth of e-mail and attachments. I use Outlook (not Netscape) so assume there is a Netscape-version of the Mailbox.pst file. Is there also a Netscape-version of something like SCANPST.EXE to fix a corrupt file? How about some way to break an unloadable e-mail file into smaller files?
    <font color=blue>Eric A. Spanitz</font color=blue>
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  2. #2
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    Re: Corrupt Netscape e-mail (Netscape)

    I didn't install Netscape on this PC, so I can't double-check, but as I remember it, mail is not in a single monolithic file like a .PST. I believe Netscape follows certain UNIX conventions in how it sets up its various mail files, and this holds out the promise that there are tools out there to tackle the problem, whatever it is, even if Netscape itself doesn't provide any.

    Maybe one of these links will help?

    Aargh! Anyone know how to repair Netscape Mail?

    [thelist] Netscape Inbox corrupted

  3. #3
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    Re: Corrupt Netscape e-mail (Netscape)

    I checked those links (thanks!) but they didn't really mention any tools. They did confirm that there is no mega-file like Outlook; there are a collection of files. I have tried Netscape.com but can't find any mention nor any tools to fix a problem like this. *sigh* Oh well.
    <font color=blue>Eric A. Spanitz</font color=blue>
    Quality, Project, Management * Training * Consulting
    http://www.spanitz.com * http://www.synergest.com

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    Re: Corrupt Netscape e-mail (Netscape)

    Thanks, Phil. I think this will work. He's getting antsy to just delete the entire mess, but we'll try just the indexes first.
    <font color=blue>Eric A. Spanitz</font color=blue>
    Quality, Project, Management * Training * Consulting
    http://www.spanitz.com * http://www.synergest.com

  5. #5
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    Re: Corrupt Netscape e-mail (Netscape)

    Whew! I'm glad Phil got to you before you blew away the whole mess, 'cause it ain't really a mess! Phil's tip about blowing away the .SNM files should do it. But, in addition to that, I've run across people with HUGE mail files that still "choke" Netscape, even after deleting the index files. Since each of the mail "folders" is really a plain-text file, as Phil mentioned, you can use your text editor (I use NoteTab 'cause it has a no-word-wrap option) to break a file that's really big into two or more files. It'll have to be YOUR judgement on what too big means, since I've used trial and error on those I've fixed in the past. When you open one of the files in a text editor, the "trick" is to be able to find the ending and starting point of the place where you want to separate the file. You may have to know a little HTML if he's got those kind of messages in any folder, but it CAN BE DONE! Don't ever give up!

    As an aside, if you want to make a suggestion on a message filing solution for him, for the FUTURE, you might suggest breaking his message files down into sub-folders. Also, if he doesn't already do it, a person should create additional, personalized mail folders so the Inbox and others DON'T ever get too large. I think I'm gonna close this post and go make a sample screen shot of mine as an example. Good luck and come back and talk to us.....

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    Plutonium Lounger
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    Re: Corrupt Netscape e-mail (Netscape)

    It's me again, with that "suggestion" as an example of an email housekeeping system. I use Mozilla, but its mail client is just about the same as the Netscape version. Here's a screenshot that I've cropped on, so I hope it's not too big (or small!) Let us know how you make out.....
    Attached Images Attached Images

  7. #7
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    Re: Corrupt Netscape e-mail (Netscape)

    Thanks! I passed on the example. Thanks also for the screenshot. He should have an easier time understanding what you and I are trying to tell him. <grin>
    <font color=blue>Eric A. Spanitz</font color=blue>
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    Re: Corrupt Netscape e-mail (Netscape)

    Good advice, Al. Another thing I do, especially with my evergrowing "sent" file, is to create a subfolder (say by year or 1/2 year) & move a bunch of messages to the folder. Then I close Netscape & add the new subfolder to a zip archive & then delete it.

    I figure this saves a lot of time looking for what I really need. While I don't like to throw away sent messages that might be important, the truth is, that after about a year, the chance of ever refering to one is remote. This way they're available, but Netscape doesn't have to load a 10MB text file every time I fire it up & I can search my messages much faster.

  9. #9
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    Re: Corrupt Netscape e-mail (Netscape)

    Right On, Phil! I hope Eric isn't put off by all this rapping, but isn't it amazing that in spite of our differences in exact procedure, we all seem to work toward the same ultimate goal. My procedure is that as soon as I "think" that my notes back and forth with someone will continue, I setup a folder for that person. I then put both received AND sent messages in that folder. So, when I want to see all the mail between my brother and me, I just look in his folder. Other sent messages I delete about once a week (or two). I usually leave stuff like that in Trash for six months, cleaning out the Trash once or twice a year. Well, Eric, I hope your Dad can get some tips out of all of this.

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    Re: Corrupt Netscape e-mail (Netscape)

    Hi Al:
    <hr>I setup a folder for that person. I then put both received AND sent messages in that folder.<hr>
    Not a bad idea! The only drawback, & maybe you know a way around it, is that Edit/Preferences/Mail & Newsgroups/Copies & Folders only allows one option for sent messages (except for newsgroups). So I either have to have all my sent messages go to the same folder or BCC myself. The latter would work except that under Edit/Filters, you can't filter on the bcc field.

    Although there are many bad things about Outlook, I am envious that they can do things like color code messages, change subject lines, & develop more extensive rules than Netscape allows. <img src=/S/sigh.gif border=0 alt=sigh width=15 height=15>

  11. #11
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    Re: Corrupt Netscape e-mail (Netscape)

    Yeah, I should've said that I have all my sent messages stored in the SENT folder. Then immediately afterward, I have to manually drag them to the appropriate folder for storage. You're right, I wish I could do something like "filter" sent messages, but.....

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    Re: Corrupt Netscape e-mail (Netscape)

    Hi Eric:
    Close Netscape & delete all the *.snm files. They get corrupt sometimes. The files that contain the mail are in files like Inbox, Trash, Sent, etc. They have no extensions but they are text files. They rarely get corrupt. I have more than 5 years worth of emails, but I delete most of them. My Sent file is 9700KB, although I do zip 'em & recreate them about once every two years.

    You can open these text files with a good text editor (not Notepad, because it's too small). I use Metapad. Anyhow, the *.snm files are sort of an index & are recreated.

    Hope this helps.

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    Re: Corrupt Netscape e-mail (Netscape)

    Hey Phil, you checkin' this out too? Bryan, do you mind if I ask you a couple of questions while I download it and read the docs? Do you know if Mailwasher will work with Pegasus; can I turn off javascripting in mail; and (from what I read quickly on the web page) it looks like I can continue to have five or six mail accounts running in ONE instance of the program??? I need to find out if it will import any of the ton of messages I have in Netscape or Mozilla form.

    For the sent filtering and color coding alone, it's worth a try. Thanx for pointing it out, Bryan! <img src=/S/clapping.gif border=0 alt=clapping width=19 height=23>

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    Re: Corrupt Netscape e-mail (Netscape)

    Hi Bryan:
    Thanks for the information. Sometimes I just get used to something & stick with it. Netscape lets me do a few things that I like, such as:
    use shortcut keys to move from one unread message to the next (or previous)
    use shortcut keys to move to the next or previous message
    use shortcut keys to display only unread, or watched threads, or ignored threads

    Can Pegasus do that? (I suppose I should get off my butt & look, shouldn't I? <img src=/S/wink.gif border=0 alt=wink width=15 height=15>)

    Yes, Al, I'm reading this with great interest. And knowing Bryan, he's as compulsive as I am. <img src=/S/flee.gif border=0 alt=flee width=25 height=25>

    Oh, Bryan, I just have to comment:
    <hr>Right now I have a mailbox that is 539 MB with over 110, 000 emails in 187 folders and I have no performance issues. Yep, thats more that half a GIG of e-mail!! I don't delete anything<hr>
    You know, there <big>are</big> clinics where you can get professional treatment <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

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    Re: Corrupt Netscape e-mail (Netscape)

    I think MailWasher will work with Pegasus. I have never used it myself, but I've read recently, an article that someone wrote who uses Mailwasher and Pegasus. It was in The Naked PC I think.

    No need to turn OFF Javascript in Pegasus, since it doesn't run ANY scripts at all. It doesn't even get images in HTML mail from the web.

    David Harris, is a firm beleiver in NOT displaying "Lazy" HTML mail. That is HTML mail with only links to a web site. If the image is INCLUDED with the e-mail, then it is displayed. You may find that a hinderance, but I don't I think it is a VERY good feature. You can, however, open the e-mail in a web browser to view it if you wish.

    Yes you can multiple account running in Pegasus. There are two ways to do it. Use Multi-Users or a single user with multiple identities.

    Multiple users allows different people to "log" into Pegaus and have their mailboxes completely separate. I can't see my wife's and she can't see mine. Unless we enter each other's useranme when "logging into" Pegasus. It's not true logging on, just entering the username.

    Identities allow you to keep all the e-mail in 1 "mailbox" I have several e-mail accounts that I use to check from Pegaus. Each one is assigned a separate identity within my user, so I cna check my main account, my MyRealBox account and a third separate account. All by clicking one button.

    Now for the importing. I'm not sure if you can do it in one step. It depends on if Netscape can export into a Unix/Eudora mbx format. If not, then you will have to take your email into Eudora and then export it into an mbx format. From there Pegasus can read it and you can file it.

    It's a bit convoluted, but that's the way it works. No real import or export feature.

    Like I said, I've tried most others out there, but I just keep going back to Pegasus and the mail filtering is usually the main reason.

    Oh yea, one thing that I forgot to mention. You can set Pegasus to prompt you where you want to save your sent e-mail everytime you send an e-mail, instead of having to filter it, if you'd prefer.

    Boy, does this sound like a commercial. I'd even do this commercial for free. That's how much I like Pegasus.

    <img src=/S/doh.gif border=0 alt=doh width=15 height=15> I AM doing the commercial for free! <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
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    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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