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  1. #1
    New Lounger
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    Welcome Screen Logon Slow (WinXP Pro)

    My WinXP Pro Dell machine works fine except for one little irritation. When one logs off an account and comes back to the Welcome logon screen or when the screen saver is ended while in the Welcome screen, the system is slow to respond. The hard drive does a series of 1-2 second thunks and the mouse cursor will jump between each thunk. After 15 or 20 seconds, everything is fine. Has anyone else experienced this problem?
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  2. #2
    Silver Lounger
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    What type of system do you have. What is the speed, etc.?
    H Lewton

  3. #3
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    Dell 8200 purchased December 2001
    1.7 Ghz
    512 meg RamBus
    20+gig free hard drive space
    CD-RW, DVD, etc.

  4. #4
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    I've also noted this problem. I'm running XP Home Edition v. 2002 on a Gateway 300, 1.29 GHz, 256 MB of RAM, >30GB free hard drive space, CD-RW.

    I have only noticed this problem when I log out of a user completely, including when I try to shut the computer down. When I log off (start button --> Log Off --> Log Off) it will often, but not always, take 20 seconds to several minutes in some cases before bringing me to the user login screen. If switch users (start --> Log Off --> Switch Users) it brings me to the user log in page very quickly. If all user accounts are not logged out, and I perform a shut down, it often takes up to several minutes to begin the shut down process. On several occasions it has taken almost 10 minutes to completely shut down, even with no programs running.

    The reason that this is more than a minor annoyance is that my palm hotsynch software does not support the "switch users" function of Windows XP. You have to log off all other users before performing a hotsynch. As both my wife and I have Handspring Visors, and separate user accounts, we often need to switch back and forth. This log off time lag is a real annoyance that significantly detracts from the XP's otherwise great multi-user functionality.

  5. #5
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    Edited by <font color=red>WyllyWylly</font color=red> remove HTML markup and replace URL code. See the Quick Guide. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    I found the following thread helpful: Very Slow Shutdown (Windows XP Pro Build 2600)

    I also think that I found the culprit. After running eventvwr.msc, I found that my Lexmark X63 printer driver was not allowing memor used by the user's memory to be freed. It has also, I found, been preventing requests to suspend power. This doesn't surprise me. I've had numerous problems with this printer. I should have known better when the first sheet of paper upon opening the box was a warning to ignore Windows XP's warnings that the printer is unsupported and promises that Lexmark has done its own tests and determined it to be fully XP compatible. It is not, at least the Lexmark X63 all-in-one isn't.

  6. #6
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    You should also consider adding some memory to the system. Right now prices are cheap. I'm pretty sure that XP needs more memory when you have multiple users logged in simultaneously.

    Joe
    Joe

  7. #7
    Uranium Lounger
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    Lorne,

    Can you check the Event Viewer and see if there is anything listed with red or yellow indicators? Be sure to check both the System and Application logs. You can run event viewer quickly by clicking Start - Run and then entering EVENTVWR.MSC in the resulting dialog box.

    Note any suspicious entries, and check EventID.net to look up the error messages.
    -Mark

  8. #8
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    Re: Welcome Screen Logon Slow (WinXP Pro)

    Edited by <font color=red>WyllyWylly</font color=red> to add URL code. See the Quick Guide. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    I had already done some checking using the Event Viewer. There are no System related problems. I am getting an MsiInstaller warning in the Application folder and have used http://www.eventid.net to run these down.

    MsiInstaller
    Event ID: 1001
    Detection of product '{91110409-6000-11D3-8CFE-0050048383C9}', feature 'EXCELFiles' failed during request for component '{5572D282-F5E5-11D3-A8E8-0060083FD8D3}'

    MsiInstaller
    Event ID: 1004
    Detection of product '{91110409-6000-11D3-8CFE-0050048383C9}', feature 'ProductFiles', component '{66CD2C91-2A15-4DA4-BBD2-5EC1075F3C0E}' failed. The resource 'HKEY_CLASSES_ROOT.pip' does not exist.

    MsiInstaller
    Event ID: 1001
    Detection of product '{91110409-6000-11D3-8CFE-0050048383C9}', feature 'WORDFiles' failed during request for component '{8E46FEFA-D973-6294-B305-E968CEDFFCB9}'

    The warnings are being generated in my Limited account whenever I open Excel. I don't believe the warnings are generated when I operate out of an Administrator account. All the MS Office products run fine.

    One http://www.eventid.net suggestion was that Office was looking for a component that was not installed and suggested placing the installation disk in the CD and restarting the machine. I tried this but the warnings persist.

    I should point out that the problem I am experiencing is very minor in comparison to problems others have described in this thread. My XP Pro machine starts up and shuts down quicker than any Windows version I have used in the past. It is just a little slow in the Welcome screen after an account is logged out or when the screen saver is interrupted. One would expect instantaneous response. However with 4 accounts on the Welcome window, it is taking 10 to 15 seconds to 'wake up'. I have found that this is somewhat related to the number of accounts. I had 2 unused accounts which I deleted last week

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