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2002-08-26, 04:05 #1
- Join Date
- Jan 2001
- Melbourne, Australia
- Thanked 0 Times in 0 Posts
Word crashed&my file disappeared off my hard drive
This may be the wrong forum to post this issue - it perhaps may need to be in Windows forum.
I was working on a word template & word crashed with a winword.exe.
at the time if the word crash - I was amending & re-defiing existing bookmarks.
When I went to go into windows explorer - into my directory where my word template was stored to start working on the template again.
The file was not in the directory & had completely vanished off my hard drive.
(I did a search & no file was to be found)
I managed to retrieve the contents of the template via a file saved as MS-Word Backup Document .wbk & also a .tmp file.
Has anyone else experienced this?
How can this happen ie Word crashed & the file/template disappears off the face off their hard drives.
Is there a directory(hidden) where windows may have stored this file? or via some 3rd party utility I can retrieve this file?
I was speaking to the guys here & they mentioned that that particular sector on my hard disk is dodgy?
any ideas? thanks in advance Diana
2002-08-27, 00:44 #2
- Join Date
- Feb 2001
- Silicon Valley, USA
- Thanked 93 Times in 89 Posts
Re: Word crashed&my file disappeared off my hard drive
I think someone posted a definitive response on this, but here's my rough understanding: the last "Save" should be saved as a .TMP file, and then the .TMP should be renamed to the "real" file. A rename requires that the document/template first be deleted. Perhaps the process was interrupted between these two steps