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  1. #1
    Super Moderator jscher2000's Avatar
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    Images in HTML msg print as X--SP2 only fix? (2000/SR-1)

    <P ID="edit" class=small>(Edited by jscher2000 on 17-Sep-02 19:14. New info!)</P>Update: Not only was Office 2000 SP-2 required, but an additional security fix described by Office Update as follows:
    <pre> Outlook 2000 SR-1: Extended E-mail Security Update (English version)

    This update is an extension of the original Outlook 2000 SR-1 Update:
    E-mail Security. If you installed this update before August 9, 2001,
    you should do so again in order to get the most recent security
    capabilities available. Last modified date: 9-August-2001.</pre>


    <img src=/w3timages/blueline.gif width=33% height=2><img src=/w3timages/blueline.gif width=33% height=2><img src=/w3timages/blueline.gif width=33% height=2>

    I run Office 2000 updated to SR-1 only, and Internet Explorer 5.5 SP2 with lots of security patches. Images embedded in, or "pulled in" using <IMG> tags, appear just fine when viewing the message, but print only as an X (missing image icon). Printer/driver makes no difference.

    MSKB says the solution is to install the SP2 patch to Outlook, and keep IE 5.5 SP2. As we all know, this patch introduces the annoying object model guard security feature, and blocks certain attachments, and is not uninstallable separately. So before going there, I thought I'd check:

    (1) is MS right that this solves the problem, if you have both SP2s and images print just fine?
    (2) are you using some other combination of Office 2000 SR-1 and IE that also prints fine? (However, I'm not going back to IE 5.01 because we don't support it here any more.)
    (3) any other suggestions?

    Thanks much!

    <table border=0 cellpadding=0 cellspacing=0><tr><td valign=top>References: </td><td>

  2. #2
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    Re: Images in HTML msg print as X--SP2 only fix? (2000/SR-1)

    I saw this when we were testing outlook and IE 5.5, then decided to go to ie 6. When searching I found a string of people on dejanews with the same problem. One person even said that they had upgraded to SP2 but that made the problem worse (whether he was referring to O2k or IE, I'm not sure). All in all, there are two not so good alternatives:
    1. save html emails to disk and open them in IE
    2. roll back to IE 5.01 or even 4.X
    One post did mention a hot fix that was listed at the bottom of the q271562 you had listed, but I noticed you said you've applied countless patches to IE already. . .
    Mostly, I found people appalled by the fact that Microsoft knows about the problem, but has yet to do anything about it. I guess since it's not a Office XP issue, then it isn't an issue at all.
    IF you would like to see any of these, try going to www.dejanews.com and typing in Printing HTML images in Outlook 2000.

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    Re: Images in HTML msg print as X--SP2 only fix? (2000/SR-1)

    Oh, and one thing a few people suggested was changing your email editor to Word, then opening the email in Word. I don't know about you, but I think I'd prefer red xes to word as my email editor!

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Images in HTML msg print as X--SP2 only fix? (2000/SR-1)

    Actually, it works now that I applied the August 2001 security patch. I couldn't find a download location for it, but it was in Office Update.

    The reason I couldn't save as HTML was that I embedded the images, and saving as HTML created invalid links. Pretty sad when you can't even print your own e-mail message!

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