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  1. #1
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    Send to (Outlook 2002/SP1)

    With this one installation, in Word or Excel if the user does File, Send to, Email as attachment, in the resulting email, clicking on the "Send" button does nothing.

    However ...
    - if you do an email message, then the attachment, it works fine
    - keyboard shortcuts to send (Alt+S and Ctrl+Enter) work fine
    - all other buttons on the toolbar work fine.
    - I tried it with Wordmail on and off and with HTML, RTF, and Plain text messaging.

    Has anyone else seen anything like this?

  2. #2
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    Re: Send to (Outlook 2002/SP1)

    i have to click send twice... the first click does nothing, the second sends it.

  3. #3
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    Re: Send to (Outlook 2002/SP1)

    But does it make sense to have to click twice?

  4. #4
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    Re: Send to (Outlook 2002/SP1)

    Does anything in Outlook make sense? <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    In the grand scheme of all things computer... it's not a big deal. Yes, it needs fixed, but it's not urgent. It doesn't cause data loss or impair the usability of the program.

    Not working at all is a serious bug that would need reported to Microsoft and fixed ASAP. If it affects only you, someone needs to figure out why and fix your workstation.

    Clicking twice is an annoyance - it should be fixed, but it doesn't result in lost data or reduced functionality.

    I forget the bug ratings Microsoft uses- but the first scenario is up around "Severe" - the top of the scale. The second is the lowest level of bug.

  5. #5
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    Re: Send to (Outlook 2002/SP1)

    I didn't think it was that big of a deal either. But one on of my clients really wants it fixed and why does it not work on some computers but does on others?

    Speaking of things that don't make sense. Using Word as the email editor. But if you do a "Send to as attachment", Outlook does not use Word as the editor.

  6. #6
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    Re: Send to (Outlook 2002/SP1)

    do they have something installed on one system that is not on the others? I'm thinking outlook addins... but it could be other programs also.

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