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  1. #1
    New Lounger
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    Several things (2002 Home Edition-SP1)

    I have an HP Pavillion 750n system with Windows XP Home Edition (and SP1-1106 now). I access the Internet via QWEST (formerly US WEST) DSL service. Internal INTEL DSL 2200 modem. Their software for installing drivers, etc.
    during the past week there was some flaky behavior of the system, especially after uninstalling SP1-1105 and replacing it with SP1-1106 (RTM). It is possible that an e-mail virus contributed to this. I have AVG Pro and McAfee virus scan with firewall protection. I also have iHateSpam running (fully trained to dump SPAM, etc.) I do not preview messages - only the list of headers - I delete dumped e-mail regularly. What was happening was this - the modem has 2 utilities that are installed with icons in the taskbar. One is for diags and the other (on the side where the time is) is the Connectoin Manager (shows up as a teeny monitor with a horizintal animated bar under it - little red ball moving back and forth when active - bar is green).
    Things started going haywire-the Launch commander showed drivers not installed, etc. the diags texts showed that modem drivers were installed properly; the modem was working, and I was connected. never had that one before. Other problems below, and I need answers. I did a system recovery.
    OE6/IE6 -- certain message posts and web pages would error me out with opportunity to send error report and the app would be shut down. Never happened before this.
    Another stopper -- WMP9 beta -- Gus Hallgren (techie and fellow beta tester) loves it. He is running same OS and other stuff that I am (different computer system), and it works for him (works for others too). I installed it and it would not play .asf music files streaming on a web site or in stationery e-mail. Not sure why. So I rolled back to WMP8.
    When I got the RTM CDs for Office 2002XP and FrontPage2002 from Microsoft - my reward for testing-I installed it and I didn't pay too much attention to the error message at the time, but since reinstalling it and then trying to install SP1 (from CD) it bothers me now.
    --------------------------------------------------------------------------------
    Check this out:

    ERROR 1919
    Error configuring ODBC data source
    MS Access Database ODBC error: 6
    Component not found in registry
    Verify that the file MS Database exists, and that you can access it.
    This has been the case from the very first day I tried to install it (when I received the package from ME) on the computer, and I get the same error message installing FrontPage2002

  2. #2
    Uranium Lounger
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    Re: Several things (2002 Home Edition-SP1)

    Cynthia,

    I read this post and noted that you had installed WIndows Media Player 9. How did you "roll back" to version 8? Since WMP 9 is still very much a beta with no uninstall option, I think that may have something to do with the problems you are experiencing now.

    I also noted that you are running AVG and McAfee concurrently. Do I understand correctly that you have not one but two virus scanners running on the system?

    Lastly, the problem that you are seeing with the data source....have you completely removed Office? In a case as severe as what you are experiencing the painful process of clean-boot troubleshooting is almost necessary and invaluable. Disable everything that you can, and reboot. Enable applications and services one at a time and reboot after each change, and check to see if the problem recurs.

    The fact that you installed beta software lends credence to the theory that it's a contributing factor in your problems. Although your friend may be having few issues with it, many others will - installing a known beta is always a risky proposition on a daily-use PC. Try some of these suggestions and let us all know if you are making any progress. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    -Mark

  3. #3
    New Lounger
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    Re: Several things (2002 Home Edition-SP1)

    1. Whenever you install something new on the computer (Windows XP Home Edition), the system creates a restore point. By selecting the date prior to installing WMP9, it restores the previous system settings, namely, WMP8 which was installed with Windows XP on this computer system (HP Pavillion 750n). Does that answer your question there? Click on START, then PROGRAMS, then ACCESSORIES, and from the expanded menu select System Tools. The bottom of the list is System Restore.
    as far as virus software -- AVG is primarily used on this system to monitor E_Mail. McAfee is set up to do virus checks - I have firewall installed as well.
    As for beta software -- I have been a beta tester for Microsoft since Windows 98. Tested Millennium as well as XP; Office 2000 Pro and XP pro. will be testing version 11 soon. The thing is that an e-mail virus slipped through,and though AVG caught it, it may not have been entirely removed or deleted. So there are contributing factors. I ended up doing a system recovery and reinstalling some programs for which registration information had been lost. There is a utility that comes on the Office CD that will remove office totally from the registry, and that is what I am going to have to do. Then I can do a clean installation of Office 2002xp Pro. I had to do this once before with the version of Office preceding 2000 before I could install that upgrade. There are just too many variables on this, I'm afraid.

  4. #4
    Uranium Lounger
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    Re: Several things (2002 Home Edition-SP1)

    I understand that restore points are created. However, the System Restore function is far from failsafe, it doesn't take the place of a backup, and it doesn't cover all the bases. Beta software does not necessarily play by the rules. Past beta testing experience doesn't amount to much in this case (IMHO) - I don't mean to sound condescending - all that it prepares you for is the possibility that something will go screwy, and in each specific case you need to ascertain the cause.

    There have been known issues with installations of WMP 9 and firewalls, particularly ZoneAlarm. I am also wondering why you feel it's necessary to have two AV scanners running - I can't see where they could possibly play nice together, given the need for such software to hook into the system at a very low level. Just my <img src=/S/2cents.gif border=0 alt=2cents width=15 height=15>

    If you have the time, it may be worth your while to do a complete re-installation from scratch of Windows. I just had an interesting thought, one that I need to follow up on - I like to have a parallel installation of Windows in case I need to get into a clean, functioning OS - and I don't know if that's possible with product activation.

    In any event....good luck!!
    -Mark

  5. #5
    New Lounger
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    Re: Several things (2002 Home Edition-SP1)

    With an 80gig hard drive, I could create a partition and there install my own version of Windows XP (on CD with its own registration key). But I don't know if I want to go that route yet. The way HP is set up - there is a partition with all of the factory installed software (including windows) and there is NO emergency recovery disk as a result. I just sent e-mail to HP support about that -- with the CD one can do a system repair (running Windows installation CD from Windows environment), and I asked them how one does that on this computer without resorting to a full system recovery. I'll see what they say about that one.

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