Results 1 to 14 of 14
  1. #1
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    For some strange reason, PhotoEd is telling me that it only knows about GIFs. After I installed O2K, PhotoEd worked fine. I usually make it my default for opening graphic files since MSFT's default is only a viewer. In any case, I don't know how to "teach" it open JPG files again. Do I need to perform a complete re-installation of O2K? I tried a "repair" and all that did was screw up my settings... <img src=/S/bash.gif border=0 alt=bash width=35 height=39>

    Thanks, Al
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  2. #2
    Super Moderator
    Join Date
    Dec 2000
    Location
    Renton, Washington, USA
    Posts
    12,560
    Thanks
    0
    Thanked 4 Times in 4 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Right click a jpg file and then select the open with line, select the program that yo want to use, make there is a check mark in the 'Always use" box and the select OK.
    That should do it.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Thanks, Dave. It appears that the problem is deeper. When I follow your suggestion or just dohble-click on a JP*G file, PhotoEd displays an "Unknown File Format" error.
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  4. #4
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Do you have any other graphic programs that you can open the .jpg in? It sounds like a corrupted file. What happens if you open PhotoEd & drag a .jpg from Windows Explorer onto it?

  5. #5
    3 Star Lounger
    Join Date
    Apr 2002
    Location
    Redditch, Worcestershire, England
    Posts
    233
    Thanks
    0
    Thanked 22 Times in 21 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Does PhotoEd by any chance say "No file format information can be found in the registry"? If so, there is a known issue with permissions under O2K and OXP - see MSKB article Q260151 (it worked for me).

    Jeremy

  6. #6
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    The error message "Unknown File Format" occurs whenever I double-click on a JP*G file or drag one to PhotoEd from the Windows explorer.

    Even though the error message did not indicate any registry problems, after reading the MSKB article, it seemed that changing those permissions wouldn't hurt. So I did. Nothing changed - same problem.

    Other pieces of info on PhotoEd:
    <UL><LI>I am running version = 3.01 (according to Help->About). MSKB article referred to V3.0.2.3.
    <LI>The File->Open box indicates that PhotoEd will only recognize GIFs.
    <LI>The File->Save As box indicates that PhotoEd will only save GIFs.[/list]IE and other "photo editing" apps open JP*Gs just fine.
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  7. #7
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Stab in the dark: You have enabled the graphics filters in your Office setup?
    Attached Images Attached Images
    • File Type: gif x.gif (4.7 KB, 0 views)

  8. #8
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Yes, I have and thanks for the attachment.

    At one time PhotoEd worked just fine with JP*G files. Even after I switched from O2002 back to O2000 because I needed O2002 on another system and didn't want to spend the extra $$ for another copy. Then a couple of weeks ago, XP got confused itself. As I recall, it hung and I performed a forced manual shutdown (held the power switch in the ON position until it shut off). When I restarted it, XP had reverted its initial installation sound sound scheme even though I had saved my sound scheme. And the mouse pointer I had selected was also reset. This all probably has nothing to do with the current PhotoEd problem...
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  9. #9
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    There are some jpg's that I can't open with PE myself and I've never got to the bottom of why (possibly size), but I assume you can not open any jpg.

    Can you open a jpg in PE using File > Open ?
    Can you import them into Word? - this may indicate a problem with Office generally.

    Have you tried deselecting jpg's and/or PhotoEditor from the Office installation setup, rebooting(?), then re-installing them?

  10. #10
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    I've never had a problem opening JPGs with PE before now. No matter what I try - double-clicking the file, File->Open, dragging the file into PE - I get one of two errors:
    <UL><LI>Unknown file format [when I double-click or drag)
    <LI>Photo Editor cannot find or open <filename> (when I File->Open)[/list]Importing JPGs into Word works just fine.

    RE: Have you tried deselecting jpg's and/or PhotoEditor from the Office installation setup, rebooting(?), then re-installing them?
    I'll try this next. After that I guess it's the grand de-install and re-install Office although performing a re-install of XP <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15>, I don't know how to remove all Office remnants.

    Thanks
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  11. #11
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    RE: deselecting jpg's and/or PhotoEditor from the Office installation setup, rebooting(?), then re-installing them?

    Doesn't work either.

    If I completely de-install O2K, are there some additional steps I can take to ensure that Microsoft has tried to help me by leaving a few things lying around? I'll save the settings before I start but I was wondering if there are registry or other gotchas I should remove.
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  12. #12
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Al:
    Go to

    HKEY_LOCAL_MACHINESoftwareMicrosoftShared ToolsGraphics FiltersExportJPEG

    and see if the "Data" value says "jpg, jpeg" or only "jpg". If it says both, change it to "jpg". Of course, backup the registry first.

  13. #13
    3 Star Lounger
    Join Date
    Nov 2001
    Location
    Upstate, South Carolina, USA
    Posts
    253
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Phil,

    Thanks. Well, now, isn't this interesting. Despite the fact that my O2K installations shows that JPEG graphics filters are enabled, there is no JPEG folder under the HKEY_LOCAL_MACHINESoftwareMicrosoftShared ToolsGraphics FiltersExport key. The EXPORT folder has the contents shown in the attachment. Something must be screwed up here...
    Attached Images Attached Images
    Al
    "Do or do not do. There is no try." -- Yoda
    <img src=/S/flags/USA.gif border=0 alt=USA width=30 height=18>

  14. #14
    Uranium Lounger
    Join Date
    Dec 2000
    Location
    Los Angeles Area, California, USA
    Posts
    7,453
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Photo Editor Lost Ability to Open JPG Files (XP 5.1, Office 2000 SR-1)

    Hmmm. You might post this question in the appropriate Windows forum. I got the idea from rmrucker in <post#=165714>post 165714</post#>. You might read that thread.
    Hope this helps.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •