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  1. #1
    New Lounger
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    Can't use Word as email edotor

    Hi ~
    I am using Windows NT here at work with Outlook 98 - when I go to Tools/Options/Mail Format I do not have a choice to use Word as my email editor - the box is dimmed. Our IM department reinstalled Outlook 98 but it didn't fix it. Any ideas?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Can't use Word as email edotor

    Which version of Word/Office do you have installed? Might need to "repair" or "add feature" in the Word/Office installer to make sure that support for that feature is installed.

  3. #3
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    Re: Can't use Word as email edotor

    Ah ha - maybe that's the problem. Word & Office are 97-- not 98 like Outlook. What do you think?

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Can't use Word as email edotor

    Well, the WordMail before Office XP was really buggy, so this is consistent, at least. <img src=/S/smile.gif border=0 alt=smile width=15 height=15> But I think that feature should still "work" between Outlook 98 and Word 97. If you want to brave the instabilities and frustrations, try using the installer to Add/Remove features and see if WordMail support was something optional that never got installed.

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