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  1. #1
    New Lounger
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    Custom email form (OL2000)

    I have created a custom email form with plain text in the
    body and 2 .pdf attachments. I published it and saved it
    as a template. When I create a new email both from the
    form on file in my personal folder and from the template I
    see the form as I created it. When I send it (to myself
    or someone else) I have a problem. The text in the
    message is all deleted and what is received is only the
    two attachments. I have saved this form both with the
    form definition and without and get the same result with
    both.
    I created the form by creating an email with attachments,
    text and subject line filled in then published it.
    Nothing exceptional.
    Thanks in advance for your help.
    .

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Custom email form (OL2000)

    I've noticed that if I send a message based on a form without any changes to the body, the body does not get sent. This could be because when I published the form, I told Outlook that I did not want the form definition sent along with the message. If I edit the body in any way, such as changing the salutation, that fixes the problem. Does that work for you?

    (Just to clarify, I mean changing the body of the new message created from the form, not changing the form itself.)

  3. #3
    New Lounger
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    Re: Custom email form (OL2000)

    I tried it both saving the form definition and not saving the form definition. It did not make any difference. But I did find a Knowledge Base article (Q218398) that mentions putting a very small VBScript in the form and that worked! You may need it some time - I looked forever for it. Thanks for your suggestion.

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