Results 1 to 4 of 4
  1. #1
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Vancouver, BC
    Posts
    139
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Difference between Address Book and Contacts? (2000)

    Someone asked this last year, but the answer doesn't satisfy me. At work in Outlook 97, people were either in my address book or my contacts (or both), but I had to specify which source of names was checked first. I had an empty address book, except for distribution lists, and always used contacts. At home in Outlook 2000, I can't find anyplace to select the order, and whenever I add a contact, that information goes into the address book as well. So is there any difference?

    I have another reason, besides just wanting to understand these two things. I enter "michael" into the To line of a note, and Outlook fills in what appears to be my friend's full name, underlined by a dashed line, but those notes don't get sent. When I investigate and right click on the name, I get the error message:
    "The name or distribution list has been deleted and is no longer a valid Address Book entry".

    Well, if it doesn't exist, where did it get the last name?
    In fact, I did delete his old address when I added the new one via Add Contact and let it merge the record with his old address, and then I deleted the old address. When I look in contacts or my address book, all I see for michael is the correct new address. Where is the place where it's storing the information that it's saying doesn't exist? Is it really reading the deleted record and telling me I said I don't want to use that any more? How do I tell it to use the new record, and how do I get rid of that deleted entry it insists on using and then refusing to use? What IS going on here?

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Difference between Address Book and Contacts? (2000)

    In Outlook 97, there was a completely separate file for the address book (with the .PAB extension). In Outlook 2000, you *can* have a PAB, but unless you add the addresses to it manually, I think Outlook treats the Contacts folder as the "Address Book." I'm sure someone will correct me if I've oversimplified this.

    Regarding name resolution, there is a "nickname" file that stores that information. If you search this board for nickname, you can find advice on (1) deleting or (2) editing that file. (Actually, it could be files plural, I can't recall).

  3. #3
    5 Star Lounger
    Join Date
    May 2001
    Location
    Washington, USA
    Posts
    750
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Difference between Address Book and Contacts? (2000)

    Name resolution details are stored in a file called <profilename>.nick (c.f. OldDog.nick). You could find more than one nick file on a system, but only one is used at a time - the one that matches your log on profile. These can get out of whack. We frequently delete them for users because of complaints like yours. You may still be able to download from MS a utility called NickName.exe that is supposed to let you manage the list better than that.

    You can have multiple contact folders. The address book can (should?) contain one or more such folders and/or display the server addresses. A contact folder has to be designated as an address book in order to choose names from it and/or have them resolved. This is done by a right click on the folder, then choosing properties.

    In both areas above you can get slightly different behavior with different versions of Outlook.

  4. #4
    2 Star Lounger
    Join Date
    Jan 2001
    Location
    Vancouver, BC
    Posts
    139
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Difference between Address Book and Contacts? (2000)

    Well, I don't get it, but renaming my .nick file fixed it (your suggestion in one of the 'nickname' postings). I'm on Outlook 2000. I had only one .nick file (called "Microsoft Outlook Internet Settings.NICK"), I have no .pab files, and one .wab file that seems to be empty (but 173 kb). I ran the nick2K.exe to delete the nickname, and when I used the nickname in a new note, it still resolved to the same name and then said it couldn't find the record. So I ran the utility again to delete the name, then added 'my friend' after his name in my contacts. Then it worked fine because it no longer matched the name I deleted. It seemed to me that if the name isn't in the file and Outlook still uses it, it must be getting it from somewhere else, but when I renamed the file, the problem was solved, so the problem was in that file, and deleting the nickname with the utility did not deal with it. It's a nifty utility, though.

    Thanks for the help and for pointing me to the other postings.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •