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  1. #1
    Plutonium Lounger
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    RealOne Question

    Before I get to the question, let me be truthful about something. I subscribe to Fred Langa's paid newsletter and his thoughts and wisdom are worth every penny of the modest fee he charges. One of the benefits of being a paid subscriber is that he usually includes two or three topics that are not in the free version, with the admonishment not to forward this to non-paid subscribers. So, I'm gonna honor that, sort of, by not forwarding the topic, but I'm going to write something about it here, as a question.

    The topic is Real.Com's REALONE player. Now I've had my share of druthers with their software, but always managed to tolerate or work around their hoggishness. A write-in that Fred received says there is a file included with RealOne called EVNTSVC.EXE that "hogs" as much as 90-99% CPU resource. I have what I believe to be the latest version of the free RealOne (2.0) and a file by that name is not on my hard drive or not active when RealOne is running (just in case there were something fishy going on!)

    Anybody reading care to check your system and see where you stand, assuming you too have RealOne? I would like to write to Fred and suggest that he suggest his reader get an updated copy, but.....

  2. #2
    5 Star Lounger
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    Re: RealOne Question

    Absolutely! I downloaded it to listen to an AM talk radio host that I cannot get at my house. I would venture to say that it is a monstrosity! I (think) I got rid of it all...before I even listened to the radio. Thing that bugged me, is that every so often ZoneAlarm would pop up and say RealOne sumpthing or other was wanting to access the Internet. I killed it, killed everything I could find associated with it, and if it takes Real One Player to listen to it, I'll just have to pass.

  3. #3
    5 Star Lounger
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    Re: RealOne Question

    I recently downloaded the RealOne free version. I then ran Ad-Aware, which I do every 2-3 days. I was astounded to find 18 spyware items, including registry key, folders, and files, all of them having the "event" title. I zapped them before I wrote them down, though. I'm sure they came from that download.

  4. #4
    Plutonium Lounger
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    Re: RealOne Question

    I'm gonna comment on both posts in one and hope DenGar is reading. I too keep my AdAware up to date and run it about once a month. Since they have a new ref file, I updated to it and got just the opposite from what you did. It found a few cookies like it always does and I deleted them, but nothing like your experience.

    Same thing about your experience, Mike. I installed RealOne version 2 about a month ago and haven't heard a peep out of ZA yet. Even when I run RealOne, my system processes don't show a thing of any concern and certainly nothing like a 90% or more CPU usage.

    (I just edited out my last question, since I realize you both said you got rid of RealOne)

  5. #5
    5 Star Lounger
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    Re: RealOne Question

    Curious that there would be such a difference in number of cookies. Hmmm. Actually I kept RealOne--I'm "tolerating" it since it's free.

  6. #6
    5 Star Lounger
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    Re: RealOne Question

    Did Ad-Aware save the information to a log perhaps? I have mine set to create a log every time it is run, and keep a copy of any scan that does not come back clean.

  7. #7
    Silver Lounger
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    Re: RealOne Question

    Al,

    I have refused to "upgrade" to Realone. I am still running Real Player Plus ver. 8 that I paid for. I do not have the file EVNTSVC.EXE on my computer whether Real Player is running or not.

    Don
    H Lewton

  8. #8
    Plutonium Lounger
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    Re: RealOne Question

    I too don't EVER allow automatic download or update of ANYTHING. And when I install software I ALWAYS choose a "custom" install so I can at least see what the software is programmed to allow me to "reject." Real's family of products is a good example of where one needs to do just that. They put a lot of unnecessary crap in their installs that I always UNCHECK! Which brings me back to my original question: I'm waiting to hear from anyone who has REAL ONE installed, if they have that "hoggish" file on their system and if their task manager registers the CPU problems that Langa talked about. I ran their last beta of the product all year and only recently upgraded to Version 2. I really suspect Fred's reader was either in error or didn't exercise care when he installed or something and I'd like to write to Fred and tell him what "we" see on our systems.

  9. #9
    Uranium Lounger
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    Re: RealOne Question

    Al, I installed RealOne for the sole and exclusive purpose of watching the new Lord of the Rings trailer. Aside from swallowing the fact that I had to install it at all - I didn't see this service. I opted for a custom install and stripped out everything but just the player, and didn't find this EXE - however, I was left with an unasked for and unwanted "notification" service. I would come back to the console to discover every once in a while a little box down by the system tray that was advising me of some new media, or something else.

    Now that I've seen the trailer, I can't get that shoddy software off my computer fast enough. Many moons ago, RealPlayer was the ticket - but these days, I get by just fine without it. Most websites offer alternative streams anyway, and if they don't.....with the exception of this movie trailer....I just walk away.

    I suspect you're correct about Fred' reader. Sometimes screwy things happen, and if Real was installing a service that sucked up all of your resources....you can bet that we'd have heard more in the mainstream about it by now. Things like that from a software provider tend to rankle the masses.
    -Mark

  10. #10
    5 Star Lounger
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    Re: RealOne Question

    No, I didn't have a log set up. I used to, but, for whatever reason (probably because Ad-Aware was not giving me any problems and I never had to restore any of the cookies), I discontinued it.

    Also, like some of the other posters have indicated, I always use a custom download and install. In the instance of RealOne, I installed the bare minimum that would allow me to listen to web radio.

  11. #11
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    Re: RealOne Question

    Just checked my "other PC" - has RealOne installed and the file is there!

    However, it is an older version (RealONePlayerGold) and not version 2.

    Here's an extract from PROGRAM FILESCOMMON FILESREALUPDATE_OBRealPlayer-log.txt :-
    Starting the installation of component: RNAdmin
    Copying file: C:Program FilesCommon FilesRealUpdate_OBrndal.exe
    Copying file: C:Program FilesCommon FilesRealUpdate_OBevntsvc.exe
    Copying file: C:Program FilesCommon FilesRealUpdate_OBrnad3201.dll

    Thanks for the reminder to "recycle it" <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    Windows XP SP3

  12. #12
    5 Star Lounger
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    Re: RealOne Question

    A thought just came to mind -- did you read the EULA thoroughly when you installed RealOne? I'm beginning to wonder if they are pulling a Brilliant Digital here, whereby installing their software gives them the right to upgrade or change function at their sole discretion; use any resources on your computer, including drive space, memory, and processor power; and to even re-sell or lease your resources to someone else.

  13. #13
    Plutonium Lounger
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    Re: RealOne Question

    Nah, I'm a common user - hardly never ever read those @#$% EULAs! But, since I haven't had any problem with RealOne while running it, I think they must've had second thoughts about "something" since they removed the file in question. Unlike even Mark (WyllyWylly) the only thing the RealOne player has "bothered" me about at all was its offers to go out and get track information for me when I play some files I created off some old Dick Clark Rock 'n' Roll CDs I have. Terry, if you have time, come back and let us know when you upgrade whether the file in question "gets gone" or not.

  14. #14
    3 Star Lounger
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    Re: RealOne Question

    I have EVNTSVC.EXE on my pc and every time I use Real it sets it up to run as TkBellexe and tries to contact the internet.

    This link has some details about it,
    and Here as well

    I rarely use Real but when I do I let my trojan watcher kill the changes afterwards. Perhaps I will just rename eventsvc.exe and see what happens then <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Peter

  15. #15
    Plutonium Lounger
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    Re: RealOne Question

    Thanx for the links, Peter. There's a lot of stuff like that out there about RealOne, but (fingers crossed tightly!) since the "same" problem doesn't show itself in the current version, maybe Real.Com has learned a lesson (again!) since they've done stuff like this in the past. Installing their software is made almost-difficult by the fact that you have to WATCH CAREFULLY for every screen so that you don't miss a box you might want to UN-CHECK! And even then, whenever I finish the install, I always fire up the program to check for system tray activity that I don't want for a program I only use 1 or 2% of the time! Things are getting to the point that you have to install a piece of software, reboot, run MSCONFIG to search for "bandits" and turn off or get rid of excess baggage. Sheesh, having a computer used to be fun!

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