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  1. #1
    New Lounger
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    Pers folder back up (Outlook 2K/Win 2K)

    I downloaded the pfbackup.exe from MS. I installed it and it seems to go through the process fine. No errors or messages. However, in Outlook I don't have the back up option under file menu. I rebooted. No changes. I uninstalled the program, rebooted, and then reinstalled. Again, seems to install fine, but the back up option is not available. I thought perhaps teh .exe file was damaged, so I downloaded it again and went through the whole process. Nothing.

    Any ideas?

  2. #2
    5 Star Lounger
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    Re: Pers folder back up (Outlook 2K/Win 2K)

    Assuming the access isn't just hidden somewhere, you can check to see if it is being loaded. Check Tools | Options | Other Tab | Advanced Options button. Check both the Add-In manager and the COM Add-Ins buttons.

  3. #3
    New Lounger
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    Re: Pers folder back up (Outlook 2K/Win 2K)

    I checked. Nothing. Any other ideas?

  4. #4
    5 Star Lounger
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    Re: Pers folder back up (Outlook 2K/Win 2K)

    Well... I'm blue skying now. You can't modify the Outlook buttons or menu without some kind of add-in. Something's stepping on that process. Are you running any kind of anti-virus? If so, try turning it off.

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