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  1. #1
    Lounger
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    Folders and address book deleted! (OE6/XP Home)

    When I logged on to my account recently, there was a lot of disk activity and I found that my favorites, OE address book and all the folders except the default ones had been deleted. Now I also have trouble with OE, which allows me to view messages in the preview pane but will not allow me to read them in a separate window or to write new messages. This only affects the account I was using when the deletion occurred. Should I reinstall OE or are there some files I could maybe copy from one of the functioning accounts?

    I should add that I had the latest virus signatures installed and a full scan of the PC failed to show any virus.

    Martin

  2. #2
    4 Star Lounger
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    Re: Folders and address book deleted! (OE6/XP Home)

    Hi Martin, I would reinstall. Sounds as if you might have picked up a virus or had a corrupted install of MSIE 6. Hopefully you have it on cd and can reinstall without problems, but I would run a virus scan first making sure the machine is clear. Most do not use the Preview Pane, as this can activate a virus, personally I would turn it off. Make sure you back up anything relevant before reinstalling. Good luck. :-)

  3. #3
    Lounger
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    Re: Folders and address book deleted! (OE6/XP Home)

    Thanks for the tip. I've tested for viruses and couldn't pick up anything so I presume something somewhere is corrupted. I tried uninstalling and reinstalling OE but it made no difference. I suppose I'll have to try removing the whole IE (or do you have any other suggestions?). Do you know which files I would have to back up to retain the login data in the DUN?
    Martin

  4. #4
    Platinum Lounger
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    Re: Folders and address book deleted! (OE6/XP Home)

    are you sure they were deleted? search for *.dbx if you find the missing files, see www.tomsterdam.com/insideOE/index.htm for instructions on restoring them.

  5. #5
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    Re: Folders and address book deleted! (OE6/XP Home)

    MaryJ - thanks for the helpful link. They do seem to have disappeared, but having found the log files I think something must have been corrupted during an automatic clean up. I was also unable to find the *.wab and *.wa~ files (and, yes, I do have explorer configured to show hidden and system files) for that account although everything is working with other accounts. I'll explore that URL further and see if I can pick up any other tips before reinstalling. I'm inclined to move everything to a new account since I have an OEM installation and am constantly irritated by the fact that the admin account that I originally set up by renaming the one already there has a completely obscure name in the folder structure.

    Martin

  6. #6
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    Re: Folders and address book deleted! (OE6/XP Home)

    <img src=/S/hello.gif border=0 alt=hello width=25 height=29> Hi Martin, MSIE and OE are usually together, reinstall MSIE 6 full version (which includes Tools, additions and OE). Just reading your posting to MJ, are you using the OEM to reinstall from? Relating to the question about DUN settings, the login name is your sign on id, and the telephone number of the ISP you are dialing is all that is needed. If unsure of this information, go to My Computer>Dial Up Networking, this shows the existing settings including TCP/IP, the telephone number of the server and the login name. HTH

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