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  1. #1
    New Lounger
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    Jan 2001
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    Outlook 97 - all Calendar items hidden! (Outlook 97)

    One of our users is having a strange problem this morning. She was visiting another of our offices yesterday and was using Outlook over the WAN as normal. This morning when she logged into her Outlook (97) her Calendar seemed to be completely blank.

    I've had a look on her PC - all the appointments are definitely there since they show up when you do an Advanced Find. She is using Day/Week/Month view and there are no filters applied on the view. I tried creating a new appointment - that wasn't visible from her Outlook either.

    I have tried opening the mailbox from the Exchange server, which has Outlook 2000 installed, and I can see all the Calendar appointments from there.

    Ideas, anyone? I must be overlooking something simple!!

    Thanks in advance,

    C. Le Cras

  2. #2
    5 Star Lounger
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    May 2001
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    Washington, USA
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    Re: Outlook 97 - all Calendar items hidden! (Outlook 97)

    Sounds like her profile is looking in the wrong place. Is the right account being opened? Is the delivery point her mailbox on Exchange or a personal folder? Could she be working off-line, and not have synch'd up?

    Let us know what you find!

    John

  3. #3
    New Lounger
    Join Date
    Jan 2001
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    Re: Outlook 97 - all Calendar items hidden! (Outlook 97)

    Thanks for the reply, all those details were fine. I upgraded her to Outlook 98 in the end, and that sorted it out!

    C. Le Cras

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