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  1. #1
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    Import OL98 .pst file (Outlook 2000)

    Got a new employee who brought a cd with his contacts in a .pst file, created in Outlook 98. When I try to import them to Outlook 2000, I get the message "Properties for this inofrmation service must be defined prior to use", followed by the error "The file c:contacts.pst is not a personal folders file." I have copied the file locally and turned off the read-only property. Is there a known problem importing 98 .pst files to 2000? Anyone seen this? Anyone, help me!

    Thanks!

  2. #2
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    Re: Import OL98 .pst file (Outlook 2000)

    I had no problems importing an Outlook 97 pst to Outlook 2002.
    I'd suspect that your user created a wierd file.

  3. #3
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    Re: Import OL98 .pst file (Outlook 2000)

    Hmm. You might want to get a copy of scanpst.exe (it's all over the web and on microsoft.com) and run it against a copy of the file. Plus, I think you can just do a file open, and open the pst file. If that works, you can just copy the contacts into the contact folder.

  4. #4
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    Re: Import OL98 .pst file (Outlook 2000)

    Is the file you are trying to import marked as Read Only.
    Anything you copy from a CD arrives with this attribute set and Outlook doesn't like read only PST files.

    StuartR

  5. #5
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    Re: Import OL98 .pst file (Outlook 2000)

    Thanks all, especially OldDog. I'd forgotten about that little tool. It did repair the file, making it accessible, but there were no items in it. Guess it was an incorrect export. Thanks again to all for your suggestions.

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