Results 1 to 10 of 10

Thread: Nervous Mouse

  1. #1
    Star Lounger
    Join Date
    Jan 2001
    Location
    Kingsport, Tennessee, USA
    Posts
    68
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Nervous Mouse

    This might not be the proper forum, but: I recently had a "haunting" experience with my optical mouse...Win98SE, Outlook 2000. I did a little dusting, etc., wiping the mouse with an alcohol pad, slightly moist, not drenched. When I powered back up, all seemed ok; my wife did a few rounds of Free Cell, etc., without problem. THEN, I opened a Microsoft e-mail, and clicked one of the links to a MS "Security" site. The page that opened looked like a typical TechNet page, except this was a discussion/message board. The upper pane contained various threads, and the bottom pane looked to be a blank area for posting messages. When I clicked one of the threads, the top pane started...well, shaking/vibrating/scrolling up & down, etc. The mouse did not respond at all. Ctrl/Alt/Del allowed me to end IE, but when I tried to point the mouse to the Delete button at the top of Outlook, it appeared that I was trying to drag/drop the message, and got the Not Allowed sign (circle with a slash) . Powering down and rebooting did nothing. Once I reopened Outlook, if I clicked the message to try to delete it, it was as if the mouse button was stuck, and I was trying to move the message
    (a rectangle followed the pointer); if I took the mouse to the task bar, I was trying to create a shortcut. I tried once to shutdown using Ctrl/Esc and the keyboard arrows, but they did not work, either. I had to use my power strip to power down. I have a Y-Mouse adaptor and sometimes use an optical trackball--neither of the mice nor the keyboard would work, and I got an "error 021 Stuck key" message at boot. I felt it was not dirt in the mouse, but if it was, the Y-Mouse could be affected, but the keyboard is on a separate plug. After SEVERAL tries, I finally noticed that if I clicked away in an "empty" area of Outlook, the rectangle outline behavior stopped. So I got the message highlighted, then clicked away, and was then able to click the delete button. Once that message was gone from the Inbox, the mouse worked, and is still working two days later. I initially thought I might have gotten some lint in the mouse while cleaning. I did that once, a couple years back, and repaired the mouse with a small screwdriver and a hammer ;-). I wanted an optical, anyway. If there was any lint on the mouse while I was cleaning, it was an invisible speck. Could the e-mail/site/script have been at fault? I have had strange experiences with sites before.
    Whatever happened affected both mice AND the keyboard, but all problems disappeared once the message was finally deleted. ????
    David Carter

  2. #2
    Silver Lounger
    Join Date
    Apr 2001
    Location
    New York, New York, USA
    Posts
    2,328
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Nervous Mouse

    Depending of vendor of your mouse, try to download and install the latest softwarer for it. If it is unavailable, you can try to use one of the drivers for Microsoft optical mice (download it from IntelliPoint Mouse Software - 10.1 MB, install and follow the wizard).
    I hope it will help.

  3. #3
    Star Lounger
    Join Date
    Jan 2001
    Location
    Kingsport, Tennessee, USA
    Posts
    68
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    Thanks for the reply. However, with what happened and when it happened, I just can't believe this was a "driver" issue. My wife had just been using the mouse without problem; and I used it briefly before opening Outlook and downloading e-mail. Somehow, I think (no proof/insight) that the e-mail/site had "something" to do with it. Once the e-mail was finally deleted, the problem immediately went away, and has not returned. I had to click/select the message, then click away, and then click delete to remove the messsage. Something grabbed the mouse, and kept the keyboard from working also. Ghost in the machine??
    David Carter

  4. #4
    5 Star Lounger
    Join Date
    May 2002
    Location
    43.8N 81.0W, Ontario
    Posts
    815
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    Hi David

    Have you ran an anti-virus and an anti-adware/spyware program since your experience?
    You might have acquired an unwanted guest with that email which may still be intact, waiting for a trigger to activate.

    Have a Great day!!!
    Ken
    <IMG SRC=http://www.wopr.com/w3tuserpics/KenK_sig.gif>

  5. #5
    Star Lounger
    Join Date
    Jan 2001
    Location
    Kingsport, Tennessee, USA
    Posts
    68
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    Thanks Ken,
    Yes! After I powered down and rebooted, that was the first thing(s) I did. I have discovered that there are Javascripts that make pages shake/vibrate as an "effect". But, this being a Microsoft site, I was surprised into brain freeze for a time. It could have just been dirt in the mouse...but why the keyboard, also? Mouse "contamination" makes some sense, due to the "locked key" error at boot. Maybe/hopefully, I pried it loose by clicking so much.
    David Carter

  6. #6
    4 Star Lounger
    Join Date
    Jan 2002
    Location
    USA
    Posts
    531
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    David--

    All these have been good suggestions--but with the history of alcohol/erratic behavior and running AV and Ad-Aware (while Spybot might complement Ad-Aware) it sounds like mouseware or a driver and a foreign invader are ruled out. I'm sure you've tried to dry the inside of the optical mouse and batteries. On the receiver of the optical mouse there is usually a button--take the batteries out and hold the button down for 10 seconds/on the bottom of the mouse near the battery "door," is a tiny button--take a pen point and hold that button down for ten seconds. These two steps may help "reset" the mouse so that the transmitter works correctly with the optical mouse, and unplug and replug the mouse receiver and mouse if the mouse is corded. Pretty simplistic but might help.

    defrag

  7. #7
    Star Lounger
    Join Date
    Jan 2001
    Location
    Kingsport, Tennessee, USA
    Posts
    68
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    Defrag,
    Yes, I did a little drying after cleaning. The pad I used was only slightly moist. I managed to blow a wad of lint into the works on an old "ball" mouse once. That's when I acquired the optical (wired, not cordless). The only thing that pushed me toward blaming the message/site/script was that my wife and I both used the mouse for a while before the trouble began. If a speck of dirt is to blame, it seems to have fallen out. As to the alcohol, I might need to keep a bottle (80 proof) nearby, just in case <img src=/S/grin.gif border=0 alt=grin width=15 height=15> .
    Simple? That's what works most of the time.
    Thanks to all!
    David Carter

  8. #8
    4 Star Lounger
    Join Date
    Jan 2002
    Location
    USA
    Posts
    531
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    David --Was sure you got it dried and I'm not sure what liquids are best for spraying onto something and trying to clean the mouse (I got in trouble with " Endust for Electronics" on a keyboard once, and I had sprayed very little onto something to clean--there are elaborate diagrams on the web of all the places along that circuit where a drop or two too much went) but is your mouse back to normal now, and did you try pushing the buttons on the receiver and the tiny one on the bottom?

    defrag

  9. #9
    Star Lounger
    Join Date
    Jan 2001
    Location
    Kingsport, Tennessee, USA
    Posts
    68
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    Thanks Defrag,
    All is normal. MAYBE dirt/contamination just fell out coincidentally when I finally got the email deleted. The mouse is not wireless, just a regular corded optical. But, everyone has had good ideas to think about and try. I dismiss nothing. What happened, and what "fixed" the problem will likely remain one of life's unanswered mysteries. I never spray any cleaner directly onto equipment, and the pad I used was only slightly moist. I'm 110% sure there was no liquid involved...but I was sure I would keep my hair longer, too. Thanks, guys.
    David Carter

  10. #10
    4 Star Lounger
    Join Date
    Jan 2002
    Location
    USA
    Posts
    531
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Nervous Mouse

    David--
    I have a Logitech cordless--single optical--and once in a while--as infrequently as twice a year even if the battery is changed there will be a problem where it won't track well--I keep the driver updated from their site--I check the driver and it's fine--and holding the button on the receiver which doesn't have any "play" at all and holding the tiny button under the mouse down for a few seconds will reset the mouse and the receiver's radio signal--a tip I learned from their support--I never noticed these buttons before. Don't know if this will ever help anyone else--it's helped me. Logitech also has a number of useful tips on their site for troubleshooting optical mice (corded or not) and optimal battery saving surfaces (Logitech, MS, or whomever the manufacturer.)

    defrag

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •